Windows 10: DTSX Payment issue

Discus and support DTSX Payment issue in Windows 10 Gaming to solve the problem; When try to purchase DTS X headphone subscription. The payment is taking very long time I had been for 1hour I tried resetting the microsoft store But... Discussion in 'Windows 10 Gaming' started by J BALA VENKATA RANGA, Apr 26, 2025 at 2:02 PM.

  1. J BALA VENKATA RANGA
    J BALA VENKATA RANGA Win User

    DTSX Payment issue


    When try to purchase DTS X headphone subscription. The payment is taking very long time I had been for 1hour I tried resetting the microsoft store But the payment is not happening. Also I can't able to add payment methods in chrome but in edge i can. In chrome it showing issue from our side but in edge it is working well. What might be the problem.

    :)
     
    J BALA VENKATA RANGA, Apr 26, 2025 at 2:02 PM
    #1
  2. REGILE REB
    Regile Reb Win User

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Apr 26, 2025 at 2:10 PM
    #2
  3. GABSTERZ
    gabsterz Win User
    dtsx home theater windows 10

    hi iv been useing dolby atmos for home theater with my windows 10 laptop for a few years now and love it however i recently upgraded my system to a dtsx and atmos 5.1 surround soundbar with true real speakers for movies music and tv dtsx is perfect i love it but sadly i cannot use it in games thare is no option anywhare in my windows 10 pc for dtsx home theater after talking with a few freinds i learned dtsx home theater is not supported by windows 10 when well we get support for both audio codecs in the past we had dtsx home theater in windows 10 thares millions of screen caps online proveing such why did it get taken away and well we get it back???
     
    gabsterz, Apr 26, 2025 at 2:10 PM
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    DTSX Payment issue

    not able to add payment option

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Is this the first time your facing this issue?
    • Did you contact your bank, like the message suggests?
    I suggest you to retype your debit card number without spaces, commas, or other characters that aren't numbers and also verify that the billing address, expiration date, and name listed for your payment option are correct. If you are using a new payment
    option, verify that it has been activated.

    Also suggest you to refer to this link below and check:

    Add or edit your payment method for the Windows Store

    Windows help and learning

    Please get back to us with a reply so that we can assist you better
     
    Nachappa C K, Apr 26, 2025 at 2:10 PM
    #4
Thema:

DTSX Payment issue

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