Windows 10: Windows 11 Installation Assistant stuck at 99% percentage

Discus and support Windows 11 Installation Assistant stuck at 99% percentage in Windows 10 Software and Apps to solve the problem; HelloI started using the Windows 11 Installation Assistant to finally update from Windows 10 to Windows 11, however, the process seems to be stuck at... Discussion in 'Windows 10 Software and Apps' started by LeonardVlaicu, Apr 24, 2025 at 3:27 AM.

  1. Windows 11 Installation Assistant stuck at 99% percentage


    HelloI started using the Windows 11 Installation Assistant to finally update from Windows 10 to Windows 11, however, the process seems to be stuck at 99% for more than 12 hours already.Is it safe to restart my pc or close the installation process entirely? Can any data be lost through this? I can keep using my PC besides a few apps that seem to be unresponsive and also, the mouse cursor disappeared

    :)
     
    LeonardVlaicu, Apr 24, 2025 at 3:27 AM
    #1

  2. Windows 11 installation assistant stuck at 99%

    Windows 11 installation assistant stuck at 99%, even it has run overnight and it got stucked there

    <Changed to a question>
     
    Vikram Theventria, Apr 24, 2025 at 3:32 AM
    #2
  3. Rayani_ks Win User
    Windows 11 update assistant stuck at 99%

    I tried running the installation assistant twice but it always stucks at 99%

    Is there any other way I can upgrade my laptop to windows 11
     
  4. Shoaib Win User

    Windows 11 Installation Assistant stuck at 99% percentage

    Windows 10 upgrade assistant stuck at 99%

    Here is what I've learnt about upgrading to Windows 10, in the past few days.

    Media Creation Tool

    The good thing is that the upgrade completes smoothly once the download has completed.

    The bad thing is that it doesn't resume interrupted downloads. The download is over 3GB which is almost 3x the amount downloaded by UpgradeAssistant.

    Common Problems

    Once interrupted (esp. crashed or rebooted) you won't be able to launch the tool again without manually deleting the $Windows.BT and $Windows.~WS folders first. However, in order to delete these folders you'll need to use Process Explorer (from sysinternals) and forcefully close all open handles to files in these folders. Search for "$Windows." and close every handle that you find.

    In my case, after each interruption (I had four) it would add 3.02GB to the download - basically start downloading +1 BITSXYZ.tmp files. With 5 downloads of over 15GB I had to say goodbye to this method as nothing I did could reset the tool to its initial state.

    Don't use this method unless you have a reliable power-source and good internet.

    Upgrade Assistant App

    Very good at resuming broken downloads and it downloads only what is needed for your system therefore a much faster method. The downside is that the upgrade isn't a smooth process.

    Common Problems

    Upgrade will get stuck at 99% and there doesn't seem to be a single solution that works for everyone. First, its better to resolve missing driver issues before upgrading (as suggested by other answers). Here is what I did to get past 99%.

    1. Let it run for sufficiently long time say 3 hours.
    2. Set startup type for the windows service: "Windows Update" to "manual" for the duration of the upgrade, this will prevent it restarting itself when you perform the next step.
    3. Stop the windows service: "Windows Update" and wait a couple of minutes
    4. If this doesn't help start the service again.
    5. Use process-explorer to kill SetupHost.exe that is a child of WindowsUpgradeAssistantApp.exe.
    6. Wait for the assistant to report "Something went wrong," and use the "Try Again" option. This should repeat the usual download, verify and install cycle except that at about 45% a blue interface will popup.

    The new popup UI will start in "Getting Updates," phase and believe it or not there are far more reported incidents of that getting stuck. To resolve it:

    1. Stop "Windows Update" service
    2. Clear all contents of "C:\Windows\SoftwareDistribution"
    3. Start the service again (if needed).

    This should hopefully unblock the tool, but it will come back to the "Getting Updates" state again. Give it some time and if it gets stuck again, follow Step 1 and 3-4.

    Once past this point the "real upgrade" would begin and hopefully that would be a smooth process.
     
Thema:

Windows 11 Installation Assistant stuck at 99% percentage

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