Windows 10: Microsoft store doesn't work even after i reset my pc

Discus and support Microsoft store doesn't work even after i reset my pc in Microsoft Windows 10 Store to solve the problem; Microsoft store ,as well as the other windows apps, opens then closes quickly . I tried many methods to fix it but none of them worked so as a last... Discussion in 'Microsoft Windows 10 Store' started by Basim Delcea, Apr 23, 2025 at 8:42 AM.

  1. Microsoft store doesn't work even after i reset my pc


    Microsoft store ,as well as the other windows apps, opens then closes quickly . I tried many methods to fix it but none of them worked so as a last resort I did a reset but it still doesn't work. I used the MediaCreationTool but right after the pc opened i got multiple errors "Windows cannot access the specified device path or file . You may not have the appropriate permissions to access the item", the same things happen if i try to use wsreset.exe.

    :)
     
    Basim Delcea, Apr 23, 2025 at 8:42 AM
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Microsoft store doesn't work even after i reset my pc 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
  3. Bema1989 Win User
    Microsoft Store doesn´t work

    Hey guy´s, on my Surface GO the microsoft Store is dosen´t working.

    The "APP" is starting and some seconds (1-2 second´s) later it´s closing.

    The tips from google are not helpfull ( windows updates, reset the store, delete the cache, repair windows store, new instalation), nothing is working.

    Please help me, what can i do that the stoe is working?

    I need some APP´s frome the store.

    (sorry for my bad englisch)

    best reguards
     
  4. Microsoft store doesn't work even after i reset my pc

    Microsoft Store doesn´t work

    Hi Bema,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    Follow these in order:

    1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it.

    a. Open Run dialog box(Win+R)

    b. Type in wsreset and Press Enter

    2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:

    a. Open Run Dialog box( Windows+R key)

    b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)

    c. Locate Microsoft Store

    d. Click Advanced Options

    e. Locate and click Reset Button

    3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that.

    a.
    https://www.yourwindowsguide.com/2015/12/reset-...


    4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

    a. Right-click Start>Run and Type in Services.msc to open Services.

    b. Make sure the status of the following services is Automatic and running

    i. Windows License Manager

    ii. Background Intelligence Transfer service

    iii. Cryptographic Services

    iv. Windows Update

    v. Windows Store

    c. If something is not as intended, you can try Restoring default services

    https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

    5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files.

    a.
    https://www.yourwindowsguide.com/2016/06/how-to...


    Originally written at
    https://www.yourwindowsguide.com/2018/08/resolv...


    Disclaimer: The content is written from a Microsoft MVP, so it is safe.
     
    Sumit (Independent Advisor), Apr 23, 2025 at 8:43 AM
    #4
Thema:

Microsoft store doesn't work even after i reset my pc

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