Windows 10: My university email won't let me sign into office 365, it gives me an error code that says...

Request Id: f4a2814e-d91c-4b8f-a3e2-6e7f2b921900 Correlation Id: 48d02fa7-3927-490a-a889-2e7abff2a936 Timestamp: 2025-04-19T19:51:09Z Message: AADSTS70008: The provided authorization code or refresh token has expired due to inactivity. Send a new interactive authorization request for this user and resource.

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Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 for students

Its possible you need to download the software install files from the schools website if you purchased it through the school.

• Please uninstall any Office trial versions on your device before installing Office 365 Education.
• Open the Microsoft Office 365 Web site.
• On the Office in education screen, enter your IT Account NetID, followed by <university email
  address> and click Get Started.
• Select I'm a student on the next page. You will be sent an email with instructions.
• Follow the steps in the email. It is recommended that you use the same password as you use for other
  University services.

 

I can’t sign in Microsoft store with my university email why is this ?

I can’t sign in Microsoft store with my university email why is this ?

comes up like the account doesn´t exists but i´m signed in the online version.

from: Microsoft 365 and Office / PowerPoint / For home / Windows