Windows 10: The computer always crashed these days, and then after restarting, the following error will...

I input “sfc /scannow” and "dism /online /cleanup-image /restorehealth" command into Command Prompt but it still not resovle the question.* Moved from [Microsoft Teams / Teams for personal / Communities] zh-hans* Changed to question

:)

 

Computer Crashing Once Per Day

I have an issue that whenever I play a video or start a game, my computer will crash, I see a black screen and then it reboots. It happens once per day. Once it crashes, it wont crash for the rest of the day, even if I
happen to shut down or restart the computer. I shut down the computer every night.

Recently, for the past week, I have been putting the computer to sleep every night instead and I have not crashed once. Even after restarting the computer to install several programs I believed to have been causing the
issue.

System Specs:

• MSI B450I motherboard
• Nvidia RTX 3070
• 16GB of RAM DDR4 3600
• AMD 3600 Processor

Troubleshooting steps:

• Cleaned the registry with CCleaner
• Tested Memory several times, no issues found
• Ran sfc /scannow, there was no corruption
• disabled all non essential startup processes and services, all the windows ones are active
• Updated all my hardware drivers, including video card and system board
• Ran stress tests of CPU, GPU, and Memory
• Replaced GTX 970 GPU

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you

 

computer crashes/restarts

i found a really old/cheap card like $20, i plugged into my pci and computer detected new hardware, also it said windows recovered from a critical error? i asked around alittle some one suggested maybe a corrupt sector in windows and possible reformat?