Windows 10: Latest SupportAssist version giving a twinapi.appcore.dll error as shown in event viewer.

So I've tried to install SupportAssist on Windows that has already all my apps so it's not fresh and when I try to start SupportAssist it crashes after a few seconds and in event viewer this is what it says:Faulting application name: SupportAssistClientUI.exe, version: 4.3.0.0, time stamp: 0x67c9b115Faulting module name: twinapi.appcore.dll, version: 10.0.26100.3863, time stamp: 0x32a18bb5Exception code: 0xc000027bFault offset: 0x0000000000074713Faulting process id: 0x4F34Faulting application start time: 0x1DBAF0F0286A7E0Faulting application path: C:\Program Files\WindowsApps\DellInc.Dell

:)

 

Error in event viewer

Hi

I keep geting the following in the Event viewer ,
The description for Event ID (4) in source ( SuperProServer ) cannot be found . the local computer may not have the necessary registry information or message DLL files to display message from a remote computer . You may be able to use /AUXSOURCE= flag to retrieve this description . The following information is part of the event, The event log file is corrupt .

has anyone any ideas has to what this means .

cheers

 

Error in Event Viewer

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:

1. Press Windows + X from the keyboard, select
   Event Viewer.
   
2. Expand Windows Logs from the left pane and select
   Applications.
   
3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
   Error and click OK.
   
4. Now, look for a critical Error in the list and note down the message/information from the
   General Tab in the lower section.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Event Viewer Loading Error

I just tried using Event Viewer from my admin account after upgrading to v 1903. Event Viewer loads and lists the errors OK but clicking on any error entry results in the error messages shown below. Has anyone else had this problem and have a solution? The exception error says "The process cannot access the file 'C:\ProgramData\Microsoft\Event Viewer\Views\View_0.xml' because it is being used by another process."






Update: I found a temporary fix by Googling. This appears to be a bug which was fixed for me by renaming or deleting the file view 0.xml as shown below: