Windows 10: BSOD Involving dxgkrnl.sys can't figure out issue

Discus and support BSOD Involving dxgkrnl.sys can't figure out issue in Windows 10 Gaming to solve the problem; Everytime i play a game now my P.C. will randomly get a BSOD, the game isn't a high graphics or cpu dependent game neither.This happened before but it... Discussion in 'Windows 10 Gaming' started by TonyTone_bx, Apr 14, 2025.

  1. BSOD Involving dxgkrnl.sys can't figure out issue


    Everytime i play a game now my P.C. will randomly get a BSOD, the game isn't a high graphics or cpu dependent game neither.This happened before but it was my SSD that needed to be replaced as the P.C. stopped booting to windows after crashing so many timesHere is an upload with my dump filesDump

    :)
     
    TonyTone_bx, Apr 14, 2025
    #1

  2. DXGKRNL BSOD from closing games or using display related apps how do I fix it?

    The gold standard Clean Install can be used on any PC regardless of manufacturer. The factory install is wiped out just like it is with the Reset. If you tell me the manufacturer I can let you know if there is any factory bloatware worth reinstalling afterwards.

    If you do the Reset you must look for the Cloud Reset option to be offered. If not then you can go ahead but it may fail or end up dysfunctional.

    I can also give you fixes for the BSOD you're getting to try first if you want. Here are a few, there are many more:

    https://www.getdroidtips.com/fix-blue-screen-er...

    https://tencomputer.com/fix-system-service-exce...

    https://thegeekpage.com/dxgkrnl-sys-bsod/



    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary. You have a lot to try now so something may work before you need to do a Reset.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020 (retired), Apr 14, 2025
    #2
  3. axe0 Win User
    BSOD while using the internet. error (L1C63x64.sys)


    Hi trainman81,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD Involving dxgkrnl.sys can't figure out issue [​IMG]


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


    AVG is trying to request data from the internet, which is why the network driver is marked as the cause.
    Code:
    Code:
    *** WARNING: Unable to verify timestamp for L1C63x64.sys *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys 0: kd> lmvm L1C63x64 start             end                 module name fffff801`89700000 fffff801`89722000   L1C63x64 T (no symbols)                Loaded symbol image file: L1C63x64.sys     Image path: \SystemRoot\System32\drivers\L1C63x64.sys     Image name: L1C63x64.sys     Timestamp:        Mon Apr 01 05:15:17 2013 (5158FBC5)     CheckSum:         000245C4     ImageSize:        00022000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    AVG drivers that have been flagged
    Code:
    Code:
    *** WARNING: Unable to verify timestamp for avgwfpa.sys *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys *** WARNING: Unable to verify timestamp for avgfwd6a.sys *** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys
    Please uninstall AVG and see if it helps
    Uninstall AVG | AVG
    It is further recommended to check your Qualcomm network driver for updates, its driver is not supported for Windows 10.
    Driver Reference Table - L1C63x64.sys
     
  4. BSOD Involving dxgkrnl.sys can't figure out issue

    dxgmms2.sys BSOD

    Hello!

    I'm your Independent Advisor for today. Let's figure this out and come up with a solution.

    This error message can be caused a several factors, like outdated drivers or faulty registry entries. Kindly follow the steps in the link below to resolve it by updating drivers, checking registry settings or resetting BIOS:

    https://www.thewindowsclub.com/fix-dxgmms2-sys-...

    Hope this helps.

    ---------

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
     
    d33f4e31-cfeb-4077-bbca-c0d127fd9d2b, Apr 14, 2025
    #4
Thema:

BSOD Involving dxgkrnl.sys can't figure out issue

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