Windows 10: how to fix my windows update stuck at 0%

i just bought my pc and tried setting it up and my windows update is stuck at 0%. i looked it up and nothing helps because i can’t use any methods that i see because it is my first ever update and i can’t even get into the pc yet

:)

 

Downloading updates stuck at 0%

Please run the Windows Update Troubleshooter:
http://go.microsoft.com/?linkid=9830262
Please provide the exact details of any problem it reports as not fixed.

 

Downloading updates stuck at 0%


Hello everyone, Windows Update has been stuck at 0% every time I've tried in the last couple of days (see screenshot). These are the two updates available:

• Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688).

• Cumulative Update for Windows 10 for x64-based Systems (KB3105213).

 

Windows Update stuck at 0%


Hi, I have a Windows 10 notebook, Windows updates downloaded and installed fine. I installed Office 2016 and when running WIndows Update it will list all available updates for Office, but it's always stuck at 0% downloading. Any hint? Thanks

UPDATE: Disconnected/Reconnected Internet access and restarted Windows and somehow that cleaned it and WIndows Update resumed normal operation.