Windows 10: Viruses and Threats: Microsoft Defender struggling to remove

Discus and support Viruses and Threats: Microsoft Defender struggling to remove in Windows 10 Software and Apps to solve the problem; Dear Sir / Madam,Two days ago, Microsoft Defender with the latest update version found threats/viruses/backdoors in my laptop, and it is struggling to... Discussion in 'Windows 10 Software and Apps' started by Kanatbek Abdurasulov, Apr 9, 2025.

  1. KANATBEK ABDURASULOV
    Kanatbek Abdurasulov Win User

    Viruses and Threats: Microsoft Defender struggling to remove


    Dear Sir / Madam,Two days ago, Microsoft Defender with the latest update version found threats/viruses/backdoors in my laptop, and it is struggling to remove them. Please see 1st short screenshot video below. The listed threats/viruses/backdoors I tried to locate, however, could not find any of this threats in folders/path even by disabling the hidden files. Each time when I start my laptop Microsoft Defender shows the found threats and ask me to take actions. By clicking on the button start taking action it runs forever pls see 2nd short screen video below.1. Screen Recording 2025-04-08

    :)
     
    Kanatbek Abdurasulov, Apr 9, 2025
    #1
  2. PAULPCHOU
    PaulPChou Win User

    WINDOWS DEFENDER IS NOT REMOVING THREATS

    no problem, glad to be a help. One thing: next time, if Defender detects a virus or viruses, first click on remove then do the steps I provided. After doing the steps and going to protection history in Defender, you will notice that it is blank.
     
    PaulPChou, Apr 9, 2025
    #2
  3. LELOUCH.LAMPEROUGE
    lelouch.lamperouge Win User
    WINDOWS DEFENDER IS NOT REMOVING THREATS

    I'm having a problem with Windows Defender the threats found after I ran a full scan that last maybe around 10 hours cannot be removed by windows defender. I selected the remove option and it shows processing but after a while
    the threats are still listed and active. I already ran a offline scan and a quick scan but neither fix the problem.

    I already ran a secure boot and see if third-party apps are causing the problem but nothing works the threats are still listed and active. I checked the location of the file and manually deleted it even on my recycle bin but
    the threats are still there and labeled as active. This very annoying. I think this is an error in the windows defender part because I installed Malwarebytes and ran a full scan which took a couple of hours and found nothing because like I've said I have deleted
    the file location where the threats are.
     
    lelouch.lamperouge, Apr 9, 2025
    #3
  4. LELOUCH.LAMPEROUGE
    lelouch.lamperouge Win User

    Viruses and Threats: Microsoft Defender struggling to remove

    WINDOWS DEFENDER IS NOT REMOVING THREATS

    Hello PaulPChou,

    Sure thing. I'll keep that in mind thanks again. Great help!

    Best regards,

    Lelouch
     
    lelouch.lamperouge, Apr 9, 2025
    #4
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Viruses and Threats: Microsoft Defender struggling to remove

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