Windows 10: I am unable to download photos to my laptop from my camera card and my android phone.

I am unable to download photos to my laptop from my camera card and my android phone. I connect to the laptop and click on the download button at the top of the page, and after it figures how many photos are on there, everything freezes. I either don't see any to choose or I can't select any.

:)

 

Read camera memory card

I have a Pentax Optio 330RS camera. I should be able to connect the camera to my HP Envy15 laptop by cable to download the photos on the memory card or from the camera's internal memory to the laptop. It doesn't work and I suspect that the camera's software is not compatible with Windows 10 ( v1809) on the laptop. Can anyone confirm this and perhaps suggest a way I can read the camera's memory card?

 

Read camera memory card

Pentax Optio 330GS/RS comes from an era pre devices identifying themselves as Media Devices on being plugged to Windows PCs , I believe your camera comes bundled with a CD where you will find a driver that has to be installed and a Sync/Editor software .

Without that CD you are at the mercy of what internet has kept behind rotting in driver archives .

Here is for example a stored copy by who knows who for the GS version Pentax Optio 330gs Driver Download

As for the sync program non survived , however in their official website they list so many sync softwares for different versions of cams , yours not included sadly however some might come to fit Software Downloads : Support & Service | RICOH IMAGING

Try their oldest browser "PENTAX PHOTO Browser , PENTAX PHOTO Laboratory" V 1.11 then you have a varieties of updates you can try starting from 2.5 and upwards .

Still however getting an external reader may be less of a hassle .

Good Luck there .

 

Not able to download photos from my camera into Windows 10?

Hi Des,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

To assist you to better, please provided us the information below:

• When you say that "download photos from my camera", are you referring that are not able to download or copy the pictures from the Camera into the computer?
• Is the Camera getting recognized on the computer?

I suggest you to follow the steps below to import the photos from the Camera to the computer.

1. Open File Explorer.

2. Then connect your Camera to the Computer. If you are using SD memory card in the Camera, then you can insert it in the
SD card reader attaching it to the computer. After that you can copy and paste the contents into the computer.

3. If you are connecting through wire, then you might get Autoplay window on the right side of the screen.

4. Then you can select Import photos and videos. It will copy all the contents from the Camera into the computer.

Please get back to us with an update on issue with downloading the pictures from Camera, we will be happy to help.

Thank you.