Windows 10: HELP! WIN 11 thousands of 0 byte files on hard drive, OneDrive and external drives

My Primary PC and a large bottle of water decided to have a play date. I had used OneDrive to back up my files and found thousands of 0 byte files instead of the actual files. I had some of my files on external drives, so I can recover those. what the heck can I do to recover the files? I tried logging out of OneDrive, disconnecting from OneDrive, clearing OneDrive cache reinstalling OneDrive and reconnecting.....nothing.Looking for ideas.Thanks!

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External Hard Drive

To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

Uninstall and reinstall the external hard drive program.

• In the Settings app, go to System.
• Go to Apps & features and locate the external hard drive program.
• Uninstall the program and go to the manufacturer's website to reinstall the updated version.

Uninstall and reinstall the Paragon driver software.

• Following the same steps mentioned above, locate the software in Apps & features
  and uninstall it.
• After uninstalling the software, go to the manufacturer's website to reinstall it.
  

To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

You can hit us back for additional help.

Kind regards.