Windows 10: USB Ports disconnected after Update

Hey guys, sorry for my bad english.After the last update on March 29, my USB devices always randomly lose their connection.Updates:KB5053656 and KB5054979My devices that lose their connection for a few seconds:k95 rgb platinum keyboardG502 Logitech MouseLogitech Headset G635I saw many comments on reddit and discord servers with the same problem.A couple of people said that they have also had this since the end of March and beginning of April.

:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

3.0 usb keeps disconnecting on 3.0 port

Hi,

Since you have made all the steps necessary, however the issue still persists, we suggest that you post your query in our
TechNet Forum for further assistance. Click here.



Regards.

 

2ed and 3rd usb port keep connecting and disconnecting every second

Dear La_milk _man,

Welcome to the Microsoft Community



Thank you for reaching out regarding the issues you're experiencing with the USB ports on your PC when trying to connect devices like your Oculus Quest 2 and your phone. I'm here to help you troubleshoot and hopefully resolve this issue.

The problem you're describing where the USB ports keep connecting and disconnecting devices can be caused by several factors, including power settings, driver issues, or even hardware faults. Let's go through some steps to diagnose and potentially fix the issue:

1. Check Power Management Settings: Sometimes, the USB ports are set to save power by turning off. You can check this by:
   
   • Right-clicking the Start button and selecting 'Device Manager'.
     
   • Expanding the 'Universal Serial Bus controllers' section.
     
   • Right-clicking on each 'USB Root Hub' and 'USB 3.0 Hub' entry and choosing 'Properties'.
     
   • Navigate to the 'Power Management' tab and uncheck the box that says 'Allow the computer to turn off this device to save power'.
     
   • Click 'OK' and repeat for each entry.
     
2. Reset the USB Controllers: This can help resolve any temporary glitches affecting the ports:
   
   • In the Device Manager, right-click each entry under 'Universal Serial Bus controllers' and select 'Uninstall device'.
     
   • Restart your computer. Windows will automatically reinstall the USB controllers.
     
3. Update USB and Chipset Drivers: Outdated or corrupted drivers can cause connectivity issues:
   
   • Again in Device Manager, right-click each USB and chipset device and select 'Update driver'.
     
   • Choose 'Search automatically for updated driver software'.
     
   • Follow the prompts to install any available updates.
     
   • Alternatively, check your PC manufacturer's website for the latest drivers.
     
4. Try a Different USB Cable or Port: Sometimes, the issue might be as simple as a faulty cable or a problematic USB port. Try connecting the Oculus Quest 2 and other devices using a different USB cable and different USB ports to see if the issue persists.
   

If none of the above solutions work, there may be a physical issue with the USB ports themselves. Consider having a technician look at the hardware if you suspect this is the case.

Please try these steps and let me know how it goes. If the problem persists after trying these solutions, further investigation into the specific hardware setup and possibly professional hardware diagnostics might be necessary.



Best Regards,

Martin | Microsoft Community Support Specialist