Windows 10: Camera and microphone conflict when using them simultaneous recording video, calling

Discus and support Camera and microphone conflict when using them simultaneous recording video, calling in Windows 10 Gaming to solve the problem; When I enable the camera, I can't use the microphone. When I enable the microphone, I can't use the camera. I can't record voice. Why is this? I have... Discussion in 'Windows 10 Gaming' started by Dalina Loreyna Perez, Apr 4, 2025 at 9:57 PM.

  1. Camera and microphone conflict when using them simultaneous recording video, calling


    When I enable the camera, I can't use the microphone. When I enable the microphone, I can't use the camera. I can't record voice. Why is this? I have permissions for each app to use the other. I had Windows 11 24h2, I uninstalled that one, and now I have Windows 11 Home 22h2. Laptop HP 15t

    :)
     
    Dalina Loreyna Perez, Apr 4, 2025 at 9:57 PM
    #1
  2. ElpenorG Win User

    Camera and microphone

    I tried to use the camera to make a video - on Lenovo Ideapad 330S OS 10 - but the "microphone muted" message prevented the video to record.

    I did the settings/privacy/microphone suggestion to no avail. I tried to get Cortana to turn on the mic but she cannot hear me. I did the steps to turn her on but she still can't hear me. Suggestions? thanks
     
  3. Windows Phone Camera App: Recording Video with headset microphone instead of internal mic

    Hello,

    The phone only uses the built-in mic when recording videos on the Camera app. If you want to use an external mic when recording videos, it is best that you send this suggestion through Feedback Hub so our developers can work on it. To send a feedback on
    your phone, you can follow the steps below:

    1. Go to All apps, search for the Feedback
      Hub app.
    2. Open the Menu icon at the top left side.
    3. Select Feedback, then tap the Add button
      (+) at the top right side.
    4. Select Suggestion and provide the details needed in the box.
    5. Select the right category and then submit.

    Let us know if you have any concerns.
     
    3482be97-15ec-4271-be40-2f9a31b21207, Apr 4, 2025 at 10:05 PM
    #3
  4. Rose Ter Win User

    Camera and microphone conflict when using them simultaneous recording video, calling

    Camera and Microphone Privacy

    Hi Moustafa,

    This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
    these steps:

    • Go to Settings.
    • Select Privacy.
    • Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
    • Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.

    If the issue persists, we would suggest that you check out this
    link
    . This will provide you troubleshooting steps regarding Camera and Microphone issues.

    Feel free to contact us if you have further inquiries.
     
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Camera and microphone conflict when using them simultaneous recording video, calling

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