Windows 10: I am getting frequent freezes which require me to hard reset.

Discus and support I am getting frequent freezes which require me to hard reset. in Windows 10 Gaming to solve the problem; Event viewer is reporting WHEA-Logger, Event ID: 16, fatal hardware errorComponent: PCI Express Root PortError Source: Advanced Error Reporting PCI... Discussion in 'Windows 10 Gaming' started by Samuel Morton, Apr 3, 2025 at 11:22 AM.

  1. I am getting frequent freezes which require me to hard reset.


    Event viewer is reporting WHEA-Logger, Event ID: 16, fatal hardware errorComponent: PCI Express Root PortError Source: Advanced Error Reporting PCI ExpressPrimary BusI am getting frequent freezes which require me to hard reset. :Device:Function: 0x:0x1:0x0Secondary BusI am getting frequent freezes which require me to hard reset. :Device:Function: 0x:0x0:0x0Primary Device NameI am getting frequent freezes which require me to hard reset. :pCI\VEN_8086&DEV_A70D&SUBSYS_88821043&REV_01

    :)
     
    Samuel Morton, Apr 3, 2025 at 11:22 AM
    #1
  2. Vykis Win User

    Windows freezes that require hard reset

    Thank you for reply I got BSOD this morning when booting ant this is what your suggested program shows. All I found on google is that hal.dll is connected to windows xp or boot.ini so that makes no sense, I suppose this file is corrupted so should I change it manually by getting dll from internet or there is another way to fix it? also ntosknl.exe so it point to my RAM?

    I am getting frequent freezes which require me to hard reset. 107215d1485973282t-windows-freezes-require-hard-reset-untitled.jpg
     
  3. brummyfan Win User
    Internet connection drops frequently, requires hard reset to fix


    I don't think the router is at fault as you have mentioned that other devices working fine, I'm sure that you have the latest driver for your adapter, go to Device Manager, right click the adapter then select Properties, click Power Management tab, untick "Turn off this device to save power..." box.
    You can also switch to Open DNS or google DNS, open Network & Sharing Centre, click your network, click Properties in WiFi status window(bottom left), highlight "Internet Protocol version IPV4..." and click Properties, change the DNS server as in my snip.
    I'm using Opendns, if you want google dns, it's 8.8.8.8 Primary address and 8.8.4.4 Secondary.
    I would suggest you to leave MTU settings alone for the time being.

    I am getting frequent freezes which require me to hard reset. 99538d1485971413t-internet-connection-drops-frequently-requires-hard-reset-fix-capture.jpg


    I am getting frequent freezes which require me to hard reset. 99539d1485971413t-internet-connection-drops-frequently-requires-hard-reset-fix-capture007.jpg
     
  4. Naki Win User

    I am getting frequent freezes which require me to hard reset.

    GPU-Z 0.7.8 / 0.7.9 / 0.8.0 Bios reading not possible GTX670-solved with gpu-z 0.8.1

    @Maban - does GPU-Z fail the same way for you the way it does for me? I.e. total system freeze/lockup, requiring a hard reset?

    @W1zzard - I will try the suggested steps later today, as I am not near that PC at the moment.
     
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I am getting frequent freezes which require me to hard reset.

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