Windows 10: Why won't my AirPods 4 work on Teams or Zoom calls on my Windows 11 desktop?

I have AirPods 4 that have previously not had this issue-- but recently my speaker and microphone have not been working on all audio and video calls in Teams and Zoom. They work on connecting to audio in other parts of the computer, playing videos on the device and on my browser. Just not on calls.Things I've triedeleting the bluetooth device off my computer and putting it back onChecking for updates on the driverDisconnecting & forgetting the AirPods from my iPhoneChanging the computer audio input and output settings from Default to the headsetMay be forgetting some things but please le

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Laptop microphone disabled after last Windows 11 update on 5/30/2023. Not able to use in Teams desktop and Zoom.

My Laptop microphone stopped working in MS Teams desktop and Zoom desktop after Windows 11 update on 5/30/2023.

I tried all of the troubleshooting steps I could find and still no fix for my issue.

If your microphone is not working on Microsoft Teams on your HP laptop, there are several things you can try to fix the issue. Here are some possible solutions:

1. Check if your microphone is properly connected to your laptop. If it is an external microphone, make sure it is plugged in correctly. If it is an internal microphone, check if it is enabled in the device manager 1.
   
2. Check if your microphone is selected as the default recording device in Windows settings 1.
   
3. Check if Microsoft Teams has permission to access your microphone. To do this, open Windows Settings > Privacy > Microphone and make sure that Microsoft Teams is allowed to access your microphone 12.
   
4. Try making a test call on Microsoft Teams to see if your microphone is working properly. To do this, go to Teams Device settings > Choose Make a test call under Audio devices 2.
   

Everything is set correctly.

Is anyone else having this issue?

Need Microsoft Windows 11 online support phone number, website, online support. Can't find it.

 

My Webcam is not working with Microsoft Teams

Hi Antonio,

I have gone into settings as you said.

Microsoft Teams is listed under 'Some desktop apps might not appear in the following list or are not affected by this setting' which comes under the 'Allow desktop apps to access your camera'.

The Webcam works with the following apps: -

Windows Camera app

Skype (from Microsoft)

Zoom

I have checked that my Kaspersky software and it is allowing access by Teams to the Webcam. I uninstalled the Webcam driver and then reinstalled it.

As the Webcam works with all other apps then I believe it must be the interaction with Teams and my Webcam.

Please advise next steps please.

 

audio output low on airpods 3 after windows 11 update. how to fix?

Dear Windows Support Team,

I hope this message finds you well.

I am writing to seek further assistance regarding a persistent audio issue I've been experiencing with my AirPods Gen 3 since updating my laptop to Windows 11.

Despite exhaustive troubleshooting efforts, including running the audio troubleshooter, disconnecting and reconnecting the AirPods, restarting both my laptop and the AirPods themselves, and verifying the functionality of the AirPods on other devices (both Samsung and Apple phones), the problem persists.

To provide more context, the low audio output issue seems to be exclusive to my AirPods when connected to my Windows 11 laptop. Other Bluetooth devices function normally with adequate volume levels. This suggests that the issue lies specifically with the compatibility between my AirPods and the Windows 11 operating system.

I have tried various solutions suggested online, including the following:

Method 1: Check Audio Enhancements

1. Press the Windows key + R to open the Run dialog box.
   
2. Type mmsys.cpl and click OK.
   
3. Under the Playback tab, double-click on the sound device you are using.
   
4. Click on the enhancements tab.
   
5. Toggle the checkbox for Loudness Equalization.
   
6. Click OK.
   

Additionally, I have checked individual app volume levels using the "OpenVolumeMixer" option from the speaker icon on the Taskbar, ensuring that the volume sliders are all the way up for the apps in use.

However, none of these measures have yielded a resolution to the problem.

Given the unique nature of this issue and the extensive troubleshooting already undertaken, I am reaching out to your team for further guidance and support in resolving this matter. Any additional insights or troubleshooting steps you could provide would be greatly appreciated.

For reference, I have an HP Elitebook x360 1030 and applied Airpods Gen3, the AirPods were giving perfectly fine audio output before the update.

Thank you for your attention to this issue, and I look forward to your prompt assistance in finding a solution.