Windows 10: While trying to install office using an external DVD player both my laptop and desktop...

While trying to install an older version of MS Office on my new laptop both e laptop and desktop won't turn on!

:)

 

connecting an external CD and DVD player to a PC

Hi,

Thank you for posting your query in Microsoft Community.

The things you need to have is: Audio and video cables, Sound- and video-capture drivers compatible with the laptop.

How to Connect a DVD Player to a Laptop

• 
  Download and install DVD player software compatible with Windows laptops.
  

• Connect a DVD player to an older laptop by installing a PC memory card with a connection port or a video-capture card with USB. Video cards with a USB cable merely plug into the USB port on a laptop (no special wiring or programming is required).
• Improve audio and video quality by connecting an older laptop to an external DVD-ROM drive via a USB port on the computer as an alternative to connecting a full-size DVD player. External DVD drives are almost universally plug-and-play, meaning the drive
  only needs to be connected to the laptop to start working automatically.

Hope the information is helpful.

 

External DVD player disconnects when CD/DVD is inserted

Hi, and thanks for reaching out. My name is Saeid. I'll be happy to help you out today.You can try the following steps to resolve the issue:

Here are a few steps you can try to fix the issue with your external DVD player:

Restart your computer and the external DVD player.

Check for any software updates for both your computer and the external DVD player.

Try connecting the external DVD player to a different USB port or to a different computer.

Ensure that the CD or DVD you are trying to use is not scratched or dirty.

Try using a different CD or DVD to see if the problem is with the media itself.

Uninstall and reinstall the drivers for the external DVD player.

If possible, try a different external DVD player to see if the problem is with the device itself.

Contact the manufacturer of the external DVD player for further support.

 

How to Play DVDs on Lenovo Laptop (Windows 10) using Samsung External DVD Player ?

Hi Michael,

If you were able to use your external DVD player with other laptops without any issues, then you should be able to use it on your Windows 10 laptop as well. Some external DVD players are functioning through the installed driver on the machine. Some would
ask you to install its own driver to your computer before using it.

To make sure that you won't encounter any issues while using your external DVD player, we would suggest that you check for any driver updates first and download it. You can check this article for the steps on how to:

Update drivers in Windows 10.

Should you have more queries, don't hesitate to reach out to us.