Windows 10: Computer randomly restarting when running games most likely psu but I would like extra...

Edition Windows 11 Home Version 24H2 Installed on 10/‎21/‎2024 OS build 26100.3476 Experience Windows Feature Experience Pack 1000.26100.54.0 I've recently started having this issue whilst running games such as: Marvel Rivals, R.E.P.O. , Roblox, Arma Reforger, Red dead redemption 2, and Tom Clancy's Rainbow Six Siege.The computer is okay at running these games its nothing special, 60-120 fps on 1080p but only recently has this problem developed.It doesn't have any issues at all with lower end games like Fate Stay Night remastered and so on.. But it seems to only restart like a softer crash wh

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Computer randomly restarts

My computer randomly restarts while gaming or even while just browsing the internet. it also freezes while playing games sometimes and i would have to restart my pc to be able to use it again. Its not a psu issue since i have replaced my old psu.

DMP files: Microsoft OneDrive

Msinfo32 : Microsoft OneDrive

 

PC restarts randomly with no BSOD

Dear saadmohiuddin,

Welcome to the Microsoft Community



Thank you for providing detailed information about your system and the issues you're encountering. I'm sorry to hear about the persistent random restarts you're experiencing. Let's try a few additional steps to diagnose and potentially resolve this problem:

1. Check for Overheating: Since the issue occurs frequently during gaming, it could be related to your system overheating. Monitor the temperature of your CPU and GPU closely using software like HWMonitor or Speccy. Ensure your cooling system is working properly and that all fans are clean and unobstructed.
   
2. Test Your Power Supply Unit (PSU): A failing PSU can cause the system to restart unexpectedly. If possible, test with another PSU to see if the issue persists. Ensure that all cables are securely connected and that your PSU has enough wattage to support all your components, especially under load.
   
3. Memory Test: Faulty RAM can also cause random restarts. Run a memory test to check for any errors with your RAM:
   
   • Type Windows Memory Diagnostic into the Windows search bar and select the option to restart your computer and check for memory problems.
     
   • Alternatively, you can use MemTest86 to perform a more thorough check. Run it for at least 4-6 hours to ensure thorough testing.
     
4. Disable Automatic Restart on System Failure: This setting, if enabled, can cause the system to restart without displaying any error message. Here’s how to disable it:
   
   • Right-click on 'This PC' and select 'Properties'.
     
   • Click on 'Advanced system settings' and then go to the 'Advanced' tab.
     
   • Under 'Startup and Recovery', click 'Settings'.
     
   • Uncheck 'Automatically restart' under 'System failure'.
     

If you've gone through all these steps and the issue persists, it might be helpful to look at reinstalling Windows cleanly one more time to rule out any software conflicts that might have been carried over even after reverting back to Windows 10. Also, consider visiting a professional if the hardware tests (especially the PSU and RAM) suggest no issues.

Please keep me updated on your progress, and don’t hesitate to ask if you need further assistance.



Best Regards,

Martin | Microsoft Community Support Specialist

 

PC Randomly Restarting after installing new Ram!

Tried your suggestions, but still had a restart! Also ran memtest overnight (13 hours according to memtest) and had no errors! Also ran Passmark Burn in test for a couple hours testing everything and had no errors or restart. Could fitting the new ram have triggered something to go bad like my mobo or psu?