Windows 10: I can't cancel my Minecraft Realms subscription and it's not showing up in my Microsoft...

I purchased a Minecraft Realms subscription so that I could play with a friend. We eventually stopped playing on the world and I tried cancelling the subscription only to find that I couldn't. It seems like it doesn't register that I subscribed. However, I can still play on the Realm, and payment is being taken out of my bank account monthly for the subscription. I tried doing what Minecraft support told me to do by going into my Microsoft subscriptions, but the subscription doesn't show up there either.

:)

 

charged for minecraft realms subscription when cancelled

i was charged for a minecraft java realms subscription (which i dont remember buying one for java), i thought i cancelled all subscription services relating to minecraft realms, i would like a refund after i cancelled it.

***Moved from Windows / Windows 10 / Microsoft Store***

 

I want to cancel Minecraft Realms

Hi,

I have a Minecraft Realms subscription that I cannot cancel.

When I go to “billing history” for another subscription (Microsoft Live Gold) on my Xbox it (Realms) shows up as having been paid for for every month since March ‘22 when I started it.

When I go to “Subscriptions” on my Xbox the only subscription in the list is Microsoft Live Gold, so I am unable to select Realms to cancel it. Does this make sense?

Please help!

Thank you!

 

I cant cancel my minecraft realms plus subscription

Hi, Penguingamers. I'm sorry to hear you're having this problem, and I hope I can assist you to find a satisfactory solution.

I apologize for the inconvenience you're experiencing with canceling your Minecraft Realms Plus subscription. Since the cancellation process may vary depending on the platform and payment method you used, here are some general steps you can try:

Cancel through the Microsoft Store: If you initially subscribed to Minecraft Realms Plus through the Microsoft Store, follow these steps:

Open the Microsoft Store app on your Windows 10 device.

Click on the three-dot menu icon in the upper-right corner and select "Downloads and updates."

Click on "Get updates" to ensure that your app is up to date.

Click on your profile picture in the top-right corner and choose "My Library."

Scroll down to "Subscriptions" and locate the Minecraft Realms Plus subscription.

Click on "Manage" and then select "Cancel" or "Turn off auto-renew."

Contact Microsoft Support: If you've already tried canceling through the Microsoft Store without success, it's advisable to contact Microsoft Support directly. They will be able to assist you in canceling your subscription and provide any necessary troubleshooting steps.

Check alternative platforms: If you initially subscribed to Minecraft Realms Plus through a different platform, such as a mobile device or console, you may need to cancel the subscription through that specific platform's store or settings. For example, on a mobile device, you would typically manage subscriptions through the App Store (iOS) or Google Play Store (Android).

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.