Windows 10: crackling noise with the right piece of may airpods pro

I usually use my airpods while watching movies on my laptop but now I'm hearing unknown crackling noise only with the right piece.

:)

 

Win 11 Bluetooth audio is only "crackling" noise

Only Bluetooth affected. On cold boot, BT headphones announce "Bluetooth connected" and then produce only "crackling" noise when any material containing audio is played. BT AirPod Pro also receives same crackling. Headphones with cable work properly.

There are almost too many online postings about this type of problem, but the difference usually is that posters have "static" on their sound. I have only crackling noise...no sound.

 

Crackling noise

Hi,

To better assist you regarding your concern, we would like to ask some questions:

• Is the crackling noise affecting the performance of your computer?
• Which part of your computer do you hear the crackling noise?

There are many reasons why your computer is having a noise. It can be that your computer's fan or air vent is covered with dust. Cleaning it can help you resolve your concern. It can be that your BIOS is not updated, you can update your BIOS with the help
of your computer's manufacturer.

We're looking forward to your response.

 

Airpods pro 2 not working on windows 10

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your AirPods Pro on your Windows 10 PC. It seems like you've already tried some common troubleshooting steps. Here are a few more suggestions you might consider:

1. Re-pair your AirPods: Remove your AirPods from the list of paired devices on your PC and then re-pair them. This could help reset the connection between your AirPods and your PC.
   
2. Reset your AirPods: According to Apple, you can reset your AirPods Pro by pressing and holding the setup button on the back of the charging case for about 15 seconds until you see the status light flashing amber. After resetting, you can try re-pairing them with your PC.
   
3. Disable the Hands-Free Telephony service: Go to Control Panel -> Hardware and Sound -> Devices and Printers. Find your AirPods, right-click on them and select "Properties". Then go to the "Services" tab and uncheck "Hands-Free Telephony". Click Apply and OK, then try reconnecting your AirPods.
   
4. Check Bluetooth services: Press Win+R, type "services.msc" and press Enter. In the Services window, find "Bluetooth Support Service", right-click it and select "Restart". Then, right-click it again, select "Properties" and set the startup type to "Automatic". Repeat these steps for "Bluetooth Audio Gateway Service".
   
5. Check for interference: Other wireless devices and electronic equipment can interfere with Bluetooth connections. If possible, move your PC and AirPods away from other devices and try again.
   
6. Seek professional help: If none of these steps resolve your problem, it may be worth bringing your PC and AirPods to a professional for a check-up.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist