Windows 10: I am having issues getting past bitlocker that I've entered correctly and I'm unsure how to...

What should I do

:)

 

BitLocker Recovery Key Entered Correctly but it Just Keeps try to reboot

Hello,

BitLocker recovery key can be retrieve using different methods. Since you have entered it correctly and your PC is still unable to boot, we would like to ask for additional information. Kindly answer the questions below:

• Were there any changes made prior to this issue?
• Are there any error messages after you have entered your recovery key?
• How does your screen looks like after you have entered your recovery key?

Meanwhile, you can check out this support article for the several ways on
how to find your BitLocker recovery key to double check if you were able to locate and enter it correctly.

We'll wait for any updates so we can assist you better.

 

Unsure if bitlocker is active?

Hello, thank you for reaching out to the Microsoft Community. I am here to help and provide assistance with any questions or concerns you may have.

Can you log into your computer without it requiring a BitLocker key? Just a general question, not assuming BitLocker is active; I'm simply curious.

If you're able to log in without needing a BitLocker key, please follow these steps.

1. Open the Start menu.

2. Search for "Control Panel".

3. Change the view to either "Small icons" or "Large icons".

4. Locate and click on "BitLocker Drive Encryption".

5. You will observe the BitLocker status (on or off) listed next to each of your drives.

 

Bitlocked drive disconecting after entering the corect password.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand your concern, let us try few troubleshooting steps to resolve this issue and check if that helps. I suggest you to reset the password using the login screen and check if that helps. Refer the section under
Resetting recovery password from the following article on
BitLocker recovery guide for steps to reset recovery password.

If the issue persist, I suggest you to post your query in the

TechNet forums, where you will find support from professional who are dedicated to handle issue related to Bit locker.


Regards,

Sandeep Kumar M

Microsoft Community – Moderator