Windows 10: Folders in ONE DRIVE will not optimize for pictures. Preview not available

Discus and support Folders in ONE DRIVE will not optimize for pictures. Preview not available in Windows 10 Network and Sharing to solve the problem; Three weeks ago I re synced the one drive folders on my PC and all of a sudden the folders WITHIN one drive ONLY stopped showing the image previews.... Discussion in 'Windows 10 Network and Sharing' started by Nina, Mar 21, 2025 at 2:37 PM.

  1. Nina Win User

    Folders in ONE DRIVE will not optimize for pictures. Preview not available


    Three weeks ago I re synced the one drive folders on my PC and all of a sudden the folders WITHIN one drive ONLY stopped showing the image previews. After speaking with multiple reps who were unable to assist, I came onto my own solution to right click on the folder, select properties - customize - optimize this folder for pictures - The problem is this works for one folder at a time and resets on startup. There is also an option available to run this for all the sub folders but for some reason it never works even when I check the box. I am running windows 10. Other things I have tried : refr

    :)
     

  2. optimization not available

    Hi Brock,

    Thank you for being a part of Windows 10 Insider Preview.

    I appreciate you for providing details about the issue and we are glad to assist you.

    I suggest you to start the Optimize drives Service and check if it helps.

    Follow the below steps:

    • Press Windows key + R from the Keyboard.
    • Type services.msc and hit Enter.
    • Search for Optimize drives Service.
    • Double click on Optimize drives Service and click on
      Start
      button.
    • Click on the dropdown list and set the Startup type to Automatic.

    Reference: Refer to the following Microsoft article on Windows 10 help & how-to.

    Windows help and learning

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Harshavardhan Rathod, Mar 21, 2025 at 2:38 PM
    #2
  3. enso Win User
    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
  4. Folders in ONE DRIVE will not optimize for pictures. Preview not available

    Preview pane is not available while viewing the pictures

    Hi,



    Thank you for posting your query on Microsoft Community.


    To assist you better, I would like to know the file format of the image that you would like to see in preview pane.

    If the preview pane doesn’t appear, I suggest you to follow the steps and check if that helps to resolve the issue.


    • Open the folder where the images are located.

    • Click on View option at the top and choose
      Preview pane.

    • Now you will be able to see the images on the Preview pane.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.



    Thank you.
     
    Krishna Prasobh V, Mar 21, 2025 at 2:38 PM
    #4
Thema:

Folders in ONE DRIVE will not optimize for pictures. Preview not available

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