Windows 10: Factory Reset without recovery key

Discus and support Factory Reset without recovery key in Windows 10 Installation and Upgrade to solve the problem; One of our employees left and did not unlock their laptop. We now cannot access it as it is asking for a PIN to open or access to their email to send... Discussion in 'Windows 10 Installation and Upgrade' started by Joanne Georgeson1, Mar 20, 2025.

  1. JOANNE GEORGESON1
    Joanne Georgeson1 Win User

    Factory Reset without recovery key


    One of our employees left and did not unlock their laptop. We now cannot access it as it is asking for a PIN to open or access to their email to send the reminder.I have tried to factory reset it but it is asking for a recovery key - which we do not have. I have tried to factory re-set via the cmd but it opens with X: and I believe the drive I need to reset is C: but as it is locked I cannot reset it.Cannot contact the ex employee.Any workround to allow us access?Cheers

    :)
     
    Joanne Georgeson1, Mar 20, 2025
    #1
Thema:

Factory Reset without recovery key

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