Windows 10: Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that...

Discus and support Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that... in Windows 10 Software and Apps to solve the problem; I have an Aspire GO 15. With Windows 11 the Elan I2C touchpad stops working. I have checked the trouble shooting online found people would have a... Discussion in 'Windows 10 Software and Apps' started by touchpadx, Mar 19, 2025 at 5:38 AM.

  1. touchpadx Win User

    Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that...


    I have an Aspire GO 15. With Windows 11 the Elan I2C touchpad stops working. I have checked the trouble shooting online found people would have a warning sign by the device manager>human interface in the Device Manager the 'I2C HID Device' has no yellow exclamation point and the Device Status says "This device is working properly." The touchpad is on at the setting. What is happening? Can anybody help?\This device is working properly.\

    :)
     
  2. Nam Vu1 Win User

    Duplicate I2C HID device (touchpad) in Device Manager

    Hi,

    I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:

    - I2C HID Device is duplicated with error code 10

    - The working I2C HID device has the same registry key value (the same Class Guid) with the other I2C HID Device

    - No HID-compliant touchpad in device list

    - Now the mousepad works as left-mouse click only

    What I've already tried:

    - Update latest Window update

    - Update all Dell driver

    - Installed Touchpad driver software from Dell (after running the exe file, it said my laptop doen't need this installation)

    - Restore backup

    - Search UpperFilters, LowerFilters of I2C HID in registry for deletion but not found any upperfilters, lowerfilters key

    Please help to fix it.

    Thanks,

    Nam


    Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that... d1d152f1-698b-4d2f-9623-9982ee436ac4?upload=true.png
     
  3. Touchpad device not showing up and code-10 error for the I2C HID in the device Manager,

    Open Device manager, right click on I2C Hid Device icon, select Properties.
     
  4. NongJin Win User

    Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that...

    Touch screen stops working -I2C HID device error

    I have a LG gram laptop 16T90P-KAAE7UI running windows 11. In the last few months, touch screen has been intermittely stopping working. The device manager always showed there was an error in I2C HID device - This device cannot start (code 10). Usually, I could recover by doing one of the following things:

    • disabling and enabling the device,
    • simply rebooting the system or
    • uninstalling the device and then restart the laptop.
    Today, after pushing the sleep button on the side of the laptop and then pushing it again to wake up the laptop, touch screen completely stopped working. None of the methods mentioned above works. Touch screen function refues to work and device manager always shows that I2C HID device cannot start (code 10). The following message appeared with recovery attempts

    • A request for the HID descriptor failed (most often), or
    • The device failed the SET_POWER command, or
    • One byte was expected in the report descriptor but not found
    I also did update from Windows update and LG update center. All things have been updated to date. No luck to make touch screen work again.

    Touchpad always works without issue. What else can I do to fix the I2C HID device error and bring touch screen back to work?

    Thanks.
     
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Touchpad Not Working [I2C HID Device] - but the device manager and the property shows that...

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    Duplicate I2C HID device touchpad in Device Manager: Hi,I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:- I2C HID Device is duplicated with error code 10- The working I2C HID device has the...
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    Duplicate I2C HID device touchpad in Device Manager: Hi,I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:- I2C HID Device is duplicated with error code 10- The working I2C HID device has the...
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