Windows 10: HELP with BSOD please on laptop

Discus and support HELP with BSOD please on laptop in Windows 10 Gaming to solve the problem; hi y'all, im on an asus zephryus m16 4070 laptop. I'm tech-savvy, but I do not know anything about this stuff. ive had 3 errors but could only find 2... Discussion in 'Windows 10 Gaming' started by Ryan Lahmann1, Mar 18, 2025 at 10:17 PM.

  1. HELP with BSOD please on laptop


    hi y'all, im on an asus zephryus m16 4070 laptop. I'm tech-savvy, but I do not know anything about this stuff. ive had 3 errors but could only find 2 error codes. 0x0000010e and 0x0000009f were the only 2 I could find. and when looking at event viewer it says I have 70k+ errors in the past 7 days. mainly with the name ESENT 490 An attempt to open the file "C:\WINDOWS\system32\SRU\SRUDB.dat" for read / write access failed with system error 5 0x00000005: "Access is denied. ". I can write ou

    :)
     
    Ryan Lahmann1, Mar 18, 2025 at 10:17 PM
    #1
  2. teamsaxon Win User

    Help needed for periodic BSODs on MSI laptop

    I believe I ran this hard drive scan yesterday and nothing out of the ordinary showed up in the benchmark, no bad sectors.. I will test it again and post the results. I will also post the results of memtest, I left it while I went to work so hopefully it has not booted to Windows while I was out - - - Updated - - - I have completed the tests First pass of memtest86
    HELP with BSOD please on laptop 360222d1645241577t-help-needed-periodic-bsods-msi-laptop-20220218_211435.jpg

    HELP with BSOD please on laptop 360224d1645241593t-help-needed-periodic-bsods-msi-laptop-20220218_211505.jpg
    Second pass
    HELP with BSOD please on laptop 360225d1645241643t-help-needed-periodic-bsods-msi-laptop-20220219_015148.jpg

    HELP with BSOD please on laptop 360226d1645241675t-help-needed-periodic-bsods-msi-laptop-20220219_015208.jpg

    HELP with BSOD please on laptop 360227d1645241689t-help-needed-periodic-bsods-msi-laptop-20220219_015221.jpg
    And the results from HDTune which for some reason does not show the health of the OS drive
    HELP with BSOD please on laptop 360228d1645241771t-help-needed-periodic-bsods-msi-laptop-hd_health.jpg

    HELP with BSOD please on laptop 360229d1645241789t-help-needed-periodic-bsods-msi-laptop-hd_errorscan.jpg

    HELP with BSOD please on laptop 360230d1645241801t-help-needed-periodic-bsods-msi-laptop-hd_benchmark.jpg
     
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
  4. n-ster Win User

    HELP with BSOD please on laptop

Thema:

HELP with BSOD please on laptop

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