Windows 10: Microsoft Movies & TV Not Loading

I have two Windows 11 machines that I use regularly. On the Dell Optiplex 7060 Micro which I am typing this on, the Movies & TV App opens fine and allows me to access my content. On my other device HP Probook x360 11 G7 EE, I have the exact opposite happen. When I open the movies & TV App, it shows me a screen that says "To Play Your Videos, use the Media Player app". This is all well and good, but I can't get the movies & tv app to log in so I can download content. I have tried all of the normal troubleshooting steps I have even done a fresh Win 11 install, but nothing has he

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Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Movies and TV app Problem

These 2 steps resolved my disappearing Movies & TV tile problem. Before using this fix, tapping on the Movies & TV app tile would cause it to vanish without loading the program. Thanks for your help.