Windows 10: How to fix Couldn't Connect with Wireless Display

Hello all, I have a windows 11 desktop pc that when I go to connect my tv as a wireless display, it will attempt to connect but, then says couldn't connect. I have two laptops that are able to cast to this same tv, one windows 10 machine and the other is on Windows 11, neither of these have any issues. Many Thanks,Kiefer

:)

 

wireless display adapter model 1628

Hi Rudy,

Connecting to a wireless display requires a device that supports Miracast. For us to identify the cause of this issue, please answer the below questions:

• What is the exact error message that you have encountered?
• What is the build number and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest performing the given steps on this article:
Fix connections to wireless displays or docks.

We look forward for your response.

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Can’t Connect to Wireless Display

Hello,



Thank you for writing to Microsoft Community Forums.



I understand your concern, we will look into this for you. However, in order to get clarity of the issue and assist you with appropriate steps, please reply with the answers to the questions below.

• What is the current build of Windows 10 you are using on your computer? You can refer this article to
  
  Check for the operating system information in Windows 10.
  

• What troubleshooting steps have you tried so for?
  

I suggest you to refer this article
Fix connections to wireless displays or docks and check with the issue.





The issue could also be specific to some systems including Dell XPS as the following article describes it. Please follow the instructions as given in the link.

Miracast Users May Encounter issues
while connecting to wireless devices



Refer this article to know more about the
Connection TV to PC.



Hope it helps.



Regards,

Noor Azam S

Microsoft Community – Moderator