Windows 10: Family safety does not limit child activity.

Hello,I am experiencing an issue with Microsoft Family Safety regarding my child's screen time restrictions.Despite setting a 90-minute time restriction, the actual usage time far exceeds this limit. For instance, today Thursday the total usage time was 151 minutes, while Family Safety reported only 63 minutes. I personally measured the usage time, which was indeed more than 2 hours.Below, you will find screenshots of the screen time settings, app usage, and the incorrectly reported time. I have not set any app to have unlimited access if that is even possible in Family Safety.I would appr

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Microsoft Family safety not working properly and not able to extened the time limit for child account usage on Windows 10.

Hi Maria,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is change in family safety settings.

To assist you to better, please provided us the information below:

• Is the issue occurring with other child account or with a specific child's account?

I suggest you to follow the steps provided in the Microsoft Help Article about managing kids request in the Family Safety settings and check if it helps.

Refer to the section: Manage your kids' requests.

Filter apps and games with Microsoft Edge - Microsoft Support

Please get back to us with an update on issue with managing Family Safety, we will be happy to help.

Thank you.

 

Issues with using Family Safety on Windows 10 and child device is not monitored by parent account.

Hi Joe,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if monitor the child device activity is disabled in the Family Safety.



I suggest you to follow the steps provided in the Microsoft Help Article about setting up Family Safety account and how to configure the child limits.



Set up your family:

Getting started with Microsoft Family Safety - Microsoft Support

Set the right limits for your child:

Filter apps and games with Microsoft Edge - Microsoft Support

Monitor your child's device use with activity reports:

View device and app use with Family Safety activity reporting - Microsoft Support

Please get back to us with an update on issue with configuring child account in the Family Safety, we will be happy to help.



Thank you.

 

Microsoft Family Safety - How to Block EPICGAMESLAUNCHER.EXE? Shows in activity but not in Apps and Game Limits!

The application EPICGAMESLAUNCHER.EXE in the programs folder is shown on the activity of the child account but is not listed in the "Apps and Game Limits" section so I am unable to limit or block it using Microsoft
Family Safety.