Windows 10: Support Assist will not check for updates. It says "something went wrong", but it doesn't...

Discus and support Support Assist will not check for updates. It says "something went wrong", but it doesn't... in Windows 10 Software and Apps to solve the problem; Pretty lame. What can I do? Thanks.... Discussion in 'Windows 10 Software and Apps' started by theoriginalrocknrobin, Mar 11, 2025 at 2:22 PM.

  1. Support Assist will not check for updates. It says "something went wrong", but it doesn't...


    Pretty lame. What can I do? Thanks.

    :)
     
    theoriginalrocknrobin, Mar 11, 2025 at 2:22 PM
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Support Assist will not check for updates. It says "something went wrong", but it doesn't... 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
  3. B3 Phenom support

    I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.
     
    OzzmanFloyd120, Mar 11, 2025 at 2:23 PM
    #3
  4. BetoLP Win User

    Support Assist will not check for updates. It says "something went wrong", but it doesn't...

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Support Assist will not check for updates. It says "something went wrong", but it doesn't... 233676d1557848111t-windows-doesn-t-start-authomatic-repair-doesn-t-work-img_20190514_023629.jpg


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
Thema:

Support Assist will not check for updates. It says "something went wrong", but it doesn't...

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