Windows 10: Unable to get past lock screen on work account I have closed. Using "Other User" says...

Discus and support Unable to get past lock screen on work account I have closed. Using "Other User" says... in Windows 10 Gaming to solve the problem; I have a laptop that I originally used an LLC that I was sole proprietor of to set up. It had a "work" email address. I have since let that old email... Discussion in 'Windows 10 Gaming' started by Tamara Prewitt1, Mar 10, 2025 at 12:02 PM.

  1. Unable to get past lock screen on work account I have closed. Using "Other User" says...


    I have a laptop that I originally used an LLC that I was sole proprietor of to set up. It had a "work" email address. I have since let that old email lapse and now I can't get into my laptop. I am the administrator but because the account is closed, I'm trying to move it over to my personal account. I cannot get past the lock screen but can boot up into the Administrator mode. How can I change the administrator to be my personal account so I can get in again? According to a help file it says to put "wmic useraccount get fullname, name" into the command prompt, but all I get back is "No Instanc

    :)
     
    Tamara Prewitt1, Mar 10, 2025 at 12:02 PM
    #1

  2. unable to change the lock screen Wallpaper.

    Hi,

    I appreciate if you could answer few questions to narrow down to the issue.


    • What is the exact issue that you are facing?

    • Are you facing issues while trying to change the lock screen Wallpaper?

    • Are you not able to choose the directory where the wallpapers has been saved?
    As an initial troubleshooting step, I suggest you to restart the computer and check if you are able to successfully change the lock screen wallpaper.


    • From Desktop, right click and select
      Personalize
      .

    • In Personalization window, click on
      Lock Screen
      in the left pane.

    • And choose wallpaper you would like to apply for the lock screen by choosing the browse option.

    • Close the Personalization window.
    If the issue still persists, please do reply with the required information. We will be glad to assist you.

    Thank you.
     
    Krishna Prasobh V, Mar 10, 2025 at 12:03 PM
    #2
  3. n4rvto Win User
    Windows 10 - Unable to change account picture and lock screen

    Hi, I just realized after recent major update on windows 10 I'm facing some issues.
    1. Unable to change account picture

    Unable to get past lock screen on work account I have closed. Using "Other User" says... 165585d1511678845t-windows-10-unable-change-account-picture-lock-screen-1.jpg

    2. Stuck on changing lock screen

    Unable to get past lock screen on work account I have closed. Using "Other User" says... 165586d1511678991t-windows-10-unable-change-account-picture-lock-screen-2.jpg


    I already do some troubleshooting:
    1. sfc /scannow
    2. DISM
    - DISM /Online /Cleanup-Image /CheckHealth
    - DISM /Online /Cleanup-Image /ScanHealth
    - DISM /Online /Cleanup-Image /RestoreHealth
    3. manually change the source of image in
    - C:\ProgramData\Microsoft\User Account Pictures
    - C:\ProgramData\Microsoft\Windows\SystemData
    but, none of them is working..

    Please help me to find a solution instead of re-install the whole windows (which is exhausting). Thank you.
     
  4. Unable to get past lock screen on work account I have closed. Using "Other User" says...

    Work account user not displaying on the lock screen

    When I log in to my system using my work account, the lock screen works perfectly displaying both my work account and personal account.

    But when I log in to my personal account and then lock my system, the lock screen doesn't display the work account user. I have to manually type the account credentials every time I switch between work & personal accounts.
     
    Anwesh Gangula, Mar 10, 2025 at 12:03 PM
    #4
Thema:

Unable to get past lock screen on work account I have closed. Using "Other User" says...

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  1. Unable to get past lock screen on work account I have closed. Using "Other User" says... - Similar Threads - Unable past lock

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