Windows 10: Help! PC keeps crashing when playing games. When I checked the event viewer I keep getting...

Discus and support Help! PC keeps crashing when playing games. When I checked the event viewer I keep getting... in Windows 10 Gaming to solve the problem; PC keeps crashing when playing games. Some games are very specific where it crashes. I have checked temps and its not that. I have turned off secure... Discussion in 'Windows 10 Gaming' started by PC Crasher, Mar 10, 2025 at 7:22 AM.

  1. Help! PC keeps crashing when playing games. When I checked the event viewer I keep getting...


    PC keeps crashing when playing games. Some games are very specific where it crashes. I have checked temps and its not that. I have turned off secure boot as well. I'm unsure what these could be and how to resolve them. I have tried msconfig where I disable all but steam and it still crashes. The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID Windows.SecurityCenter.WscDataProtection and APPID Unavailable to the&n

    :)
     

  2. PC keep crashing When playing game and getting error in Event Viewer Event id 86

    I have downloaded Assassins creed mirage and want to play this game whenever i start this game at the starting cut scene game freeze and after few seconds i got a blue screen and my whole pc restart i check the event viewer and find there was event created in Windows log -> Application at the time when my game crash the event id is 86.

    "SCEP Certificate enrollment initialization for WORKGROUP\HAFEEZ$ via https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps

    GetCACaps: Not Found

    {"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}

    HTTP/1.1 404 Not Found

    Date: Fri, 20 Oct 2023 12:39:37 GMT

    Content-Length: 121

    Content-Type: application/json; charset=utf-8

    X-Content-Type-Options: nosniff

    Strict-Transport-Security: max-age=31536000;includeSubDomains

    x-ms-request-id: 2bc2c4e6-c64c-4a15-be49-f099d622a7ba

    Method: GET(437ms)

    Stage: GetCACaps

    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)"

    Now im getting same crash on my other Assassins creed games like Valhalla, this error first happen on 5/10/23. I check my windows update and found that there was a Update happen on the same date i check deleting that update but didnt help, i also play Valorant and COD Warzone 2.0 some time it happens with warzone, after trying multiple things from the internet Warzone is working fine but im keep getting this error on other games

    System Specs:

    Ryzen 5 5600x

    32gb 3200mhz ram

    Gigabyte B550 Aorus pro motherboard

    Gigabyte Suprim X RTX 3070ti 8gb

    Gigabyte Aio Cooler

    Cooler Master 800W Platinum Power Supply
     
    Hafeez Ur Rehman Qadri, Mar 10, 2025 at 7:25 AM
    #2
  3. SUI
    Sui Win User
    Getting nvlddmkm error in event viewer, game crashing

    Hi,

    I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

    Symptoms:

    • Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
    • Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
    • After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
    • In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
    • Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
    • Only game crashes, windows not affected

    Specs:

    • Windows 10 64-bit with anniversary update, no creators edition
    • i7-4700MQ
    • 8GB RAM
    • Nvidia GT750M Optimus, latest driver as of this post which is 383.22

    Things already tried:

    • Absolute minimum graphic settings in-game + windowed mode
    • Disable hibernate/quick start in power options and restart computer
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
    • Power options -> PCI Express -> maximum power settings
    • Power options -> processor power management -> max processor state -> change to 99% instead of 100%
    • sfc scannow in CMD (no errors)
    • DISM checkhealth in CMD (no errors)
    • Adding TDRDelay registry key and set it to 10
    • Whitelist entire game directory in Windows Defender
    • Create new windows user account and launch game from that account
    • Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?
    I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

    Does anyone have any other ideas?
     
  4. Help! PC keeps crashing when playing games. When I checked the event viewer I keep getting...

    Windows 10 PC Crashing

    Hi,

    Thank you for contacting Microsoft Community.

    I appreciate your time and effort.

    I understand that Windows 10 keep crashing while playing game. I will certainly help you with this.

    Please provide the below information:




    • Please provide us event viewer logs. To check the event log try the below steps:



    • Press WIN+X.

    • Click on Event Viewer.

    • Click on the administrative tool.

    • From the list, check the error code.


    Try to update the chipset drivers from the manufacturer’s website.

    I hope this helps. Please let us know the results. Feel free to write us back for any further assistance with Windows, we’ll be glad to assist you.
     
    Shubham Chaubey, Mar 10, 2025 at 7:25 AM
    #4
Thema:

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