Windows 10: No service from Cellular network since update windows 11

Since my PC installed 2025-02 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems KB5051987 my sim is being recognised by the sysyem however it shows no service.I have tested the sim in other devices and it works fine.checked for optional updates to see if the drivers for the modem needed to be updated however there are none. I have reset the network defaults

:)

 

Windows Update loss of cellular network connection

Hi Andre,

When you update your PC, all drivers should be updated as well.

To resolve issues in missing cellular network adapter, we recommend that you update your network drivers. Here are the steps:

• Press Windows key + X.
• Choose Device Manager.
• Right-click on the network driver and select Update.

Get back to us with the result.

 

Windows 11 not connecting to cellular network

Hello there,

I'm Gowtham, I'll be happy to help you!

I apologize for the issue you are experiencing. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.

Please try the following steps:

Enable the Cellular option in Windows 11 using the Settings app

=> Use the Win+I shortcut key to open the Settings app of Windows 11.

=> Select the Network & internet setting.

=> Turn on the Cellular button to enable the option. If you are using Windows 11, then click on the Cellular page from the left section, and then select a SIM for cellular data.

If still, the Cellular option is missing from the Windows 11 Settings app, then check if the cellular adapter is connected and cellular drivers are installed or up-to-date.

Open the Settings app > Windows Update > Advanced options > Optional updates. Check if cellular driver-related updates are available. If yes, select it, and then download and install the cellular driver.

Hope it helps you. Please let me know if you have any further questions or concerns.

Thank you!

 

Cellular/SIM connection not available/disappearing

Hi,

A faulty cellular adapter is one of the possible reasons why the cellular connection is disappearing from the laptop. A disabled adapter in the Network Connections Settings can also be the cause of this issue. We suggest you to enable the cellular connection
in the Network Connections settings. You can follow the steps below:

• Press the Windows key.
• Type View Network Connections.
• Press the Enter key.
• Right-click on the cellular adapter and click Enable.

Should you need further assistance, don't hesitate to get back to us.