Windows 10: My win 11 Laptop freeze and make a buzzing sound at a random time sometimes when im...

Lenovo Legion 5 pro 16IAH7H VGA RTX 3060Processor 12th Gen IntelR CoreTM i7-12700H 2.30 GHz Installed RAM 16,0 GB 15,8 GB usable System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

:)

 

Computer freezes with buzzing sound on freshly installed Win 10 2004.

Razer BlackWidow Ultimate is listed 3 times in Device Manager:




Driver details
-------------------
Keyboards:



Mice and other pointing devices:



Human Interface Devices (rzendpt.sys):



-------------------
Is it normal that I can see it 3 times? Both drivers under Keyboards and Mice and other pointing devices seems to be delivered by Microsoft. The last one is delivered by Razer.

Razer's FAQ suggests that Razer devices should be listed under Human Interface Devices:



which makes me think that Windows could've installed those other drivers before I've installed Razer Synapse.

rzudd.sys is called "Razer Mouse Driver" for some reason:




I'm using Creative Sound Blaster X-Fi Surround 5.1 Pro USB sound card for my audio device. On-Board audio is off in the bios atm.




I've installed both "Sound Blaster X-Fi Surround 5.1 Pro Software" (19th November 2019) which includes:



& "Sound Blaster X-Fi Surround 5.1 Pro Drivers" (14th September 2020) after Windows installation.

What is the best way to uninstall the Creative drivers? Is it enough to uninstall all of those Creative related things through Programs & Features?




Few days ago while uninstalling Nvidia drivers with DDU I saw that there is an option to uninstall Creative drivers as well. Is it safe to use?

 

Random total freeze with buzzing sound from speakers

There are no crash dump files included in the logs although your eventlog does show that you have had some recent 0x124 hardware related BSOD events. Other than giving you the generic troubleshooting approach for hardware related issues there is not a lot I can do to help.




STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.



Warning

If you're overclocking your system, revert back to stock clocks now.





Note Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

 

Random buzzing sound and freeze

I now suspect the issue is the corrupted opencl.dll. I don't have proof but now I have a stable system without any buzz during audio playback

Fix random freeze for AMD CPU, MSI motherboard and nVidia Video Card