Windows 10: Blue screen error - driver_irql_not_less_or_equal

Hello,For the past couple of months, I have been getting the driver_irql_not_less_or_equal stop code. I have attempted to search for information online regarding this error, and I've reached the point where a system reset seems like the last resort. Unfortunately, my system restore point already encompasses the period where the stop code was already an issue, so I was hoping for some help to avoid a factory reset.Here are the minidump files for analysis:From roughly 2 weeks ago: 020225-13046-01.zip From today: 022625-12171-01.zip Thank you.

:)

 

Blue Screen Error 'Driver_irql_not_less_or_equal (smb_driver.sys)'

Hi Tara,

Welcome to Microsoft Community.

I understand that you are getting Blue screen error on Windows 10. I will certainly help you.

Driver_irql_not_less_or_equal (smb_driver.sys) blue screen error can be caused by a variety of hardware, firmware, driver, or software issues.

In order to assist you better, please reply to the following questions.

1. Are you able to boot to desktop?

2. Did you make any hardware or software changes prior to this issue?

3. Have you installed all Windows Updates?

I suggest you to go through the below article and follow the steps given.

Troubleshoot blue screen errors

Please post back with requested information and we will be glad to assist you further.

 

Blue screen error in windows 10, "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

Hi Irwinraj,

The DRIVER_IRQL_NOT_LESS_OR_EQUAL. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

• Are you able to boot your Computer?
• Have you made any changes to the system prior to this issue?

If you are able to boot your Computer, I suggest you to try the steps below and check if this helps.

Method 1:

Step 1: Remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the system to Safe mode wherein the computer starts with basic drivers and no third party programs. Check if you are still receiving the error message.

Refer: Start your PC in safe mode in Windows 10


Method 2:

Step 1: If the issue does not persists in Safe Mode then perform a
Clean Boot to
check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a
Normal startup mode.

Step 2: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

For more information about Blue screen errors refer to the Microsoft article:
Troubleshoot blue screen errors

Please get back to us with an update on blue screen issue, we will be happy to help.

Thank You.

 

Windows 10 Blue screen on boot - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi Elaf,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

Are you able to boot to desktop screen?

If not, as of now I would suggest that you perform Power Drain and check if you can return back to your desktop screen. To do so follow the steps below:

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system.

I suggest you to refer the Microsoft Article Troubleshoot blue screen errors
provided in the link below

Resolving Blue Screen errors in Windows - Microsoft Support

Also suggest you to refer the link below and check if that helps:

Bug Check
0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL - Windows 10 …

Hope the information helps. Please get back to us with a reply so that we can assist you further.