Windows 10: Wi-Fi connection issue.

My Dell laptop will no longer connect to the internet via Wi-Fi. It will only connect to the internet if I hardwire it to the Modem. All other devices are connecting properly to the internet via Wi-Fi. My cable company has replaced the Modem and checked for other issues, but none have been found and replacing the Modem did not resolve the issue. How do I fix this problem?

:)

 

Wi-Fi issue: Limited connectivity

Hi Scot,



Thank you for writing to Microsoft Community forum.



I suggest you to run the in-built troubleshooter for Internet connections.

• Open 'Settings' and click on 'Update and security'.
  
• On the left pane, select 'Troubleshoot' and run the troubleshooter for 'Internet Connections'.
  

You may also try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix network connection issues in Windows
  
• Fix Wi-Fi problems in Windows 10
  
  
  

Hope it helps.

 

Issue with connecting to Wi-Fi

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting to Wi-Fi.
I can imagine the inconvenience you have experienced. We are here to help and guide you in the right direction.

This issue could have occurred due to these reasons:

1. Incorrect Wi-Fi settings.

2. Corrupt or outdated Wireless network driver.

Try the steps listed here:

Method 1:

I suggest you to refer the article which will help to fix common issue with Wi-Fi in Windows 10.

Windows help and learning

Method 2:

If the issue persists, I suggest you to install latest Wi-Fi driver from the computer manufacturer website and check if it helps. mode.

http://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers/advanced?os=wt64a

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Wi-Fi connected but internet stops working

Hi Dave,

To help you with your concern, we suggest that you follow the steps provided on the links given below:

• Fix network connection issues in Windows 10
• Fix Wi-Fi problems in Windows 10

Let us know how it goes.

Regards.