Windows 10: Windows 11 vs 365 family pack vs abode acrobat reader vs vista issues

I have a very old lap top which has vista on it that wasnt kept updated so nothing works on it anymore. Now i have bought a new smaller laptop with windows 11 already installed and bought the windows 365 family pack so i could use that on the new laptop and my old one. However how do I find the installer for 365 so i can copy it onto a usb. The old laptops google isnt accepting any http addresses at all. Please help. 4 days & nights and i just cant seem to get anything right. I am not very computer literate which adds to my mounding frustration then there is the issue of 365 saving my pdf

:)

 

Windows 10 won't recognise Adobe Acrobat Reader on my laptop so I can't open PDFs - any suggestions?

Hi Sarah,

There could be a number of factors as to why you are having issues launching the Adobe Acrobat Reader app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Adobe Acrobat Reader application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Adobe Acrobat Reader app from the list and then choose Advanced options.
  
• Click Reset.

Let us know how it goes and we'll assist you further if needed.

 

Acrobat Reader

Hi,



Thank you for writing to Microsoft Community Forums.



In regards to your concern, please help me with the following questions:

1. What changes are been made on the computer?
2. What is the version of Windows installed on the computer?

You can try to uninstall and reinstall the Acrobat Reader and check if that fixes the issue.

Acrobat Reader Download



Hope it helps.



Let us know if you got the help you needed by clicking Yes or No.



Rohit Raina

Microsoft Community - Moderator

 

Acrobat Reader DC keeps popping on screen

Hello,

As per the issue description, I understand that issue with Acrobat reader DC and its popping every time while working on computer. I will certainly help you to resolve the issue.

There might be a possibility that new security updates are constantly released for the Adobe Acrobat Reader software to provide increased functionality and to patch any security loopholes that might be present. Every time a new update has been downloaded
and is ready to install, a notification will pop up to alert the user. There are instances where these can be annoying or intrusive; for example, while giving a business presentation with the aid of a PDF document. Disabling the Acrobat Reader pop-ups will
prevent this type of interruption.

Method 1



I would suggest you to follow the steps given below and check if it helps.

Step 1

Launch Adobe Acrobat Reader.

Step 2

Click "Edit" from the menu bar at the top of the Adobe Reader window and then click "Preferences" from the list of options displayed. Click the "Updater" category on the list of options displayed on the "Preferences" submenu

Step 3

Click the radio button next to "Do not download or install updates automatically" below the "Check for updates" section.

Step 4

Click "OK" and then click "Yes" when asked if you want to allow the changes. Acrobat Reader will no longer keep displaying pop-ups prompting you to install available updates.

Method 2

I would suggest you to scan your computer with Microsoft Safety scanner just to make sure that computer is free of all infections

You can scan your PC with Microsoft Safety Scanner to ensure your PC is not infected.

Page not found

Hope it helps, Please write back to us if you need any further assistance, we'll be glad to assist you.

Regards