Windows 10: Screen is glitching and is jumpy

Good afternoon,my Microsoft surface laptop screen is glitching, jumpy at the bottom of the screen and has a vertical line across the screen. Can I get some help with this? thanks

:)

 

Jumpy Surface Pro 4 Screen

Hi,



Thank you for writing to Microsoft Community Forums.



Screen flickering (Jumpy) in Surface Pro 4 is usually caused due to outdate versions of software programs. We would suggest you to refer

Surface Pro 4 screen flickers or is scrambled to update Surface and Windows Updates.





Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.





Manjunath H

Microsoft Community – Moderator

 

glitching screen and glitching videos

Hello,

Recently my laptop screen started to freckle\glitch while playing videos either on the internet or on my laptop so I followed steps suggested as to uninstall and re-install the graphics update however, it happened again not so long after I did that (1 day later) and I fixed the display and so it stopped but the videos appear to be glitched? like I could see the RGB (there is a color stroke that appears ONLY while watching videos and I tried to take a screenshot and while trying to trim the photo I found it looking normal so it's only via videos

I'm using HP ENVY Laptop - DESKTOP -LUQEG7V

 

jumpy screen

I tried the article you suggested and went through all the steps

but the issue is still there. At one point today my screen was rolling up

continuously stopping every few seconds then started rolling up again.

I managed to stop that by restarting a couple of times.

Thanks for the help though.