Windows 10: My camera no longer works and my driver cannot be updated. Now it has disappeared entirely...

More info: I have a Hasee CVS15 It's a Chinese laptop brand, I bought mine from China that runs Windows 11. After an update, the camera driver has stopped working. And after a bit, it disappeared entirely. I don't know how to update it or reinstall. What do I do?

:)

 

Windows Camera app no longer works


On my ASUS G74SX-3DE Notebook, Windows Camera no longer works after the app update(s) recently.

It would start up with:




I have no idea who makes the camera for the device and ASUS doesn't provide Windows 10 drivers except the camera works fine with other apps.

Windows installs a driver with the device listed as:
USB2.0 UVC 1M WebCam
in device manager with driver version 10.0.10240.16384 and the date

USB\VID_13D3&PID_5134&MI_00
USB\VID_13D3&PID_5134&REV_0725&MI_00

is the device ID's

 

Camera not working with Skype

Well I can't see one!!!

If I plug in an external USB camera then a camera heading appears in Device Manager and the USB camera is listed. Remove the USB camera and the entire camera section disappears

Cant remember if I said but,for hte avoidance of doubt, the Internal Lenovo camera appears as a selectable camera in Skype, its just that when selected it does not work (black screen)

 

my camera disappeared with Windows 10 update

Hello,

I appreciate for trying the troubleshooting steps for resolving the issue, as a next step I would suggest you to follow the below method and check if it helps.

An outdated or incompatible driver can cause this problem. As an initial step, I suggest you to visit the manufacturer website and install the latest driver for Windows 10.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.



Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click
  on the setup file of the driver and select Properties.
• Select Compatibility tab.
• Place a check mark next to
  Run this program in Compatibility mode and select previous version of Windows from the drop down list.
• Let the driver install and then check the functionality.
  

Also, see: How to fix Windows 10 issues with cameras when the Windows Camera app fails to launch

Archived MSDN and TechNet Blogs



Hope it helps.



Let us know the status, we are glad to assist you further.