Windows 10: Why can't I play downloaded movies or shows that I got from Movies & TV?

Discus and support Why can't I play downloaded movies or shows that I got from Movies & TV? in Windows 10 Gaming to solve the problem; Hello! Having issues playing content I bought and downloaded on my Windows 11 PC. I try to download it and play the content and I get an error message:... Discussion in 'Windows 10 Gaming' started by Kyle Manuzzi, Feb 23, 2025.

  1. KYLE MANUZZI
    Kyle Manuzzi Win User

    Why can't I play downloaded movies or shows that I got from Movies & TV?


    Hello! Having issues playing content I bought and downloaded on my Windows 11 PC. I try to download it and play the content and I get an error message: 0xC00D36C4It is even doing this on content I have downloaded a long time ago. Any help? Thanks!

    :)
     
    Kyle Manuzzi, Feb 23, 2025
    #1
  2. BRINK
    Brink Win User

    Google Play Movies and TV is moving to Google TV

    Source: Play Movies & TV is moving to Google TV - Google Play Community
     
    Brink, Feb 23, 2025
    #2
  3. AIRMATTDOG
    airmattdog Win User
    Movies & TV

    Please don't reset the app or do any those steps that the previous poster suggested, they're unnecessary and can cause other problems.

    The first step to try is restoring your purchases from within the settings menu of the Movies & TV app.

    Click the … then select Settings, select Restore my available video purchases.

    Give it a few minutes to run, then go back to the Purchased tab and try playing the movie again.
     
    airmattdog, Feb 23, 2025
    #3
  4. YAQUB K
    Yaqub K Win User

    Why can't I play downloaded movies or shows that I got from Movies & TV?

    Movies & TV app not working properly.

    Hi,

    I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

    • Press Windows Key.
    • Type Windows Powershell.
    • Right click on it and select Run as administrator.
    • Type in the following command to un-install Movies & TV App.
    get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

    Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

    Movies & TV - Free download and install on Windows | Microsoft Store

    Hope it helps.
     
    Yaqub K, Feb 23, 2025
    #4
Thema:

Why can't I play downloaded movies or shows that I got from Movies & TV?

Loading...

  1. Why can't I play downloaded movies or shows that I got from Movies & TV? - Similar Threads - Why can't play

  2. Why can't I play downloaded movies or shows that I got from Movies & TV?

    in Windows 10 Software and Apps
    Why can't I play downloaded movies or shows that I got from Movies & TV?: Hello! Having issues playing content I bought and downloaded on my Windows 11 PC. I try to download it and play the content and I get an error message: 0xC00D36C4It is even doing this on content I have downloaded a long time ago. Any help? Thanks!...

  3. Error code 0x80072f78 downloading movie in Movie & Tv

    in Windows 10 Software and Apps
    Error code 0x80072f78 downloading movie in Movie & Tv: Error code 0x80072f78 downloading movie in Movie & Tv https://answers.microsoft.com/en-us/windows/forum/all/error-code-0x80072f78-downloading-movie-in-movie/37200f65-3806-4856-80ed-6a2204b38324

  4. I got an error with Movies and TV app

    in Windows 10 BSOD Crashes and Debugging
    I got an error with Movies and TV app: It is 0xc00d715f. Please help. https://answers.microsoft.com/en-us/windows/forum/all/i-got-an-error-with-movies-and-tv-app/1b68e83b-a7db-4c8b-97cb-c2d22d72e2c4

  5. Movies & TV App Doesn't Play Shows/Movies While Offline

    in Windows 10 Software and Apps
    Movies & TV App Doesn't Play Shows/Movies While Offline: Hello Microsoft, I'm very displeased as to the Movies & TV application runs on my Windows 10 laptop. I move around quite often for my job so I might be in locations where I don't have access to internet readily available in my accommodations. I figured I would download...

  6. Movies & TV will not play the movies I have paid for.

    in Windows 10 Software and Apps
    Movies & TV will not play the movies I have paid for.: Can't play Can't perform the requested action because access requires a user name and password. 0x80190191 But, you know, I am already signed in...otherwise how could I possibly be looking at the movies I have paid for on the "purchased" dashboard. And...I have signed...

  7. Where's my Movies & TV downloaded movie?

    in Windows 10 Software and Apps
    Where's my Movies & TV downloaded movie?: I'm new to the Microsoft Movies & TV app, and I downloaded a movie to see how well it would play. Can someone please tell me where that file is located? I can't find it, and I can't find anything anywhere that tells me exactly where it is. The closest I've found is a...

  8. Where's my Movies & TV downloaded movie?

    in Windows 10 Support
    Where's my Movies & TV downloaded movie?: I'm new to the Microsoft Movies & TV app, and I downloaded a movie to see how well it would play. Can someone please tell me where that file is located? I can't find it, and I can't find anything anywhere that tells me exactly where it is. The closest I've found is a...

  9. Movies and TV app not playing movies in vr headset

    in Windows 10 Software and Apps
    Movies and TV app not playing movies in vr headset: The app shows a black screen in my HTC Vive headset when trying to play movies. Plays fine on my monitor. In headset only sound, subtitles and the pop up showing what the film is when loading, but no film. Can watch Netflix fine, Youtube fine. Unsure if this has always been a...

  10. Play movies from Computer to TV

    in Windows 10 Support
    Play movies from Computer to TV: This is my last question for the day. My setup is like this VGA cord from computer with Windows 10 to monitor and HDMI cord from computer to TV. I have watched several tutorials (not on this site, If there is one let me know). I have tried to follow the instructions, but I...