Windows 10: My PC blue screens when downloading a game in Epic Games Launcher

This had not happened to me until now, when I reinstalled the launcher, and tried to install a game, and shortly after starting the download, it gave me a blue screen KERNEL_MODE_HEAP_CORRUPTION. I have tried sfc /scannow, DISM.exe /Online /Cleanup-Image /Restorehealth and other methods but nothing has worked. I would like you to help me solve this problem, here is the DMP:3: kd> !analyze -v******************************************************************************** ** Bugcheck Ana

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My PC blue screens when downloading games using EPIC games launcher.

I have been battling issues with my Epic Games Launcher downloading games. I haven't changed anything in the system when these issues started occurring. I have followed all of the suggestions from EPIC with no resolution.

When I am downloading games in the launcher, at some point during the install or update process my PC Blue screens.

The timing seems to be random and the errors vary.

Most common:

SYSTEM_TREAD_EXCEPTION_NOT_HANDLED (what failed: bcmwl63a.sys)

PAGE_FAULT_IN_NONPAGED_AREA

Once:

MEMORY_MANAGEMENT

I have collected several log files and DX Diag files, and even epic launcher debug logs.

I would love some help to resolve this issue. I don't think it is a HW issue, but at this point I'm willing to retry scandisks, memory checks, etc. which didn't show anything wrong.

I hope someone out there can help me through this.

I am happy to collect any debug logs, dump files, etc.

Thanks in advance!

 

Epic Games launcher- 0xc000007b error

Hi Guhan. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for Try these fixes for the error 0xc000007b Epic Games Launcher failure to launch:

https://www.epicgames.com/help/en-US/epic-games...

https://bestgamingtips.com/fix-epic-games-launc...

https://appuals.com/fix-epic-games-launcher-won...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://wethegeek.com/how-to-quickly-fix-epic-g...

https://www.lifewire.com/fix-launcher-not-worki...



Feel free to ask back any questions. Please report back detailed results for each step, and each step in each link, so I know what else to suggest.



______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Trouble installing epic games launcher

Hi William. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for failure to install Epic Games launcher:

https://www.epicgames.com/help/en-US/epic-games...

https://thedroidguy.com/epic-games-launcher-won...

https://www.totaluninstaller.com/program-uninst...

https://www.epicgames.com/help/en-US/epic-games...

https://www.addictivetips.com/windows-tips/epic...

How to Repair Epic Games Launcher if is Not Loading Properly (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.lifewire.com/fix-launcher-not-worki...

https://wethegeek.com/how-to-quickly-fix-epic-g...





Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.