Windows 10: How to fix error code 31 for bluetooth driver?

I have a USB bluetooth connector and it has been working fine for the past year but suddenly it stopped working and is showing the error code 31. I have checked for new drivers on the product website and could not find any so I would greatly appreciate support in fixing this issue.

:)

 

"Generic Bluetooth Adapter Error Code 31"

I've been having issues with bluetooth and when I check device manager I notice something called "Generic Bluetooth Adapter". I dont know what it is and it also has the Error Code 31
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)



{Operation Failed}

The requested operation was unsuccessful. "
I'm guessing this is causing my problems with bluetooth. How do I fix this?

 

error code 31

Hi Roderick,

To resolve the error code that you encountered, we recommend that you check this support page article:
Error codes in Device Manager in Windows. Please refer to
Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

Feel free to post back if you need more help.

 

Bluetooth driver error 10 when converted to Windows 10

Hi,

Apologies for the late reply.

Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



Try the following steps:


Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Select Bluetooth adapter, right click on it and click on un-install.
  
• 
  Restart the computer,
  
• 
  Now, install the latest drivers from the manufacturer's website.
  
  
  
  Hope this helps.