Windows 10: "This action can't be completed because the file is open in Shell Infrastructure Host" when...

Discus and support "This action can't be completed because the file is open in Shell Infrastructure Host" when... in Windows 10 Software and Apps to solve the problem; When I try to rename, delete, change the location of, or change anything about any file on my computer, I'm met with the prompt "This action can't be... Discussion in 'Windows 10 Software and Apps' started by Kyle Maki, Feb 21, 2025.

  1. KYLE MAKI
    Kyle Maki Win User

    "This action can't be completed because the file is open in Shell Infrastructure Host" when...


    When I try to rename, delete, change the location of, or change anything about any file on my computer, I'm met with the prompt "This action can't be completed because the file is open in Shell Infrastructure Host". This has been going on for a couple weeks, it's always completely random at some times, but consistent when it does happen. I feel like this is a result of a recent Windows 10 update. I've tried everything I can think of which includes, restarting file explorer, cleaning up my storage on all drives, looking for malware and new updates, restarting my PC, and ending task for Shell In

    :)
     
    Kyle Maki, Feb 21, 2025
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    shell infrastructure

    Hi,

    The error "Shell Infrastructure Host has stopped working." is usually occurring to Windows devices because of some damaged system files. To further troubleshoot your concern, we suggest following these steps:

    • When "Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program." message appeared, press CTRL + ALT + DEL keys on your keyboard.
    • Choose Switch user.
    • Choose the administrator account and then sign into your computer.
    • Perform an In-place upgrade. Use this article published
      by PaulSey for the instructions.
    • Don't forget to choose the option to keep personal files and apps.

    In-place upgrade will repair all of the damaged system files on your computer. And by choosing the option Keep personal files and apps, you'll be able to retain all of the saved files, installed applications and Windows settings on your device.

    If further assistance is needed, we are here to help.
     
    Darleen Pen, Feb 21, 2025
    #2
  3. JUDIE101
    Judie101 Win User
    Shell infrastructure host has stopped working

    I have tried all the methods suggested but still it does not work. Every time I start up my laptop. The screen is just black for about 15 minutes then the dialogue box will appear and says " The shell infrastructure host has stopped working." This happen
    since I upgrade my windows from 7 to 10. What will I do to make my computer open fast and to get rid of that shell infrastructure host thing?
     
    Judie101, Feb 21, 2025
    #3
  4. MITHIN_EJ
    Mithin_EJ Win User

    "This action can't be completed because the file is open in Shell Infrastructure Host" when...

    Windows defender blocking Shell Infrastructure host

    Hi Glenn Taylor (glenn),

    Thank you for posting your question in the Microsoft Community.

    Shell Infrastructure Host is a core Windows component. Sihost.exe runs the Shell Infrastructure Host. This is critical Windows component and should not be removed. The Windows Shell Infrastructure Host is tasked with handling several
    graphical elements of the Operating System interface including taskbar transparency and Start menu.
    It’s safe to allow.

    I suggest you to follow this article to
    Allow a blocked app in Windows Security    , and check if that helps.

    Regards,
     
    Mithin_EJ, Feb 21, 2025
    #4
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