Windows 10: BSODs from Driver Verifier

Hello! I have an old laptop I want to start using again, but I keep getting BSODs on it. I did lots of troubleshooting with hardware testing and everything, but there are no hardware errors according to SupportAssist BIOS and Memtest86. I also reinstalled Windows locally to see if that would fix it, but it didn’t. I figured out it might be my drivers, so I started Driver Verifier to see if I could get anything and I got lots of Blue Screens. Can someone please help me find the issue?Thank you!Specs:CPU: Intel Core i7-7500URAM: 12GB DDR4 2133MHzGPU: Intel HD GraphicsSTORAGE: SK Hynix SC308 256G

:)

 

BSOD hidclass with driver verifier

Hi Doc_Samson,



Thank you for writing to Microsoft Community Forums.



I understand that you receive Blue Screen error with hidclass.sys. In order to get to the root cause of the issue, we will need the Dump files, so that we can analyze them and assist you accordingly. I have sent a private message to you, please share
the Dump files over the private message.



To access Private Message click on your Profile on the top right corner, then click on the ellipses, and select
View Private Messages.



However, the hidclass.sys is a driver file for Human Interface Devices, which are basically, keyboard/mouse or gaming controllers. I would suggest you to disconnect all the external devices and see if that helps.



I would suggest you to refer the steps mentioned below and see if that helps:



Method 1: Update drivers



I suggest you to update the drivers on the computer, to make sure that all the drivers are up to date including Keyboard, Mouse, USB and HID Drivers. In addition, you may also update the chipset drivers from the computer manufacturer’s websites. Kindly
refer the article
Update drivers in Windows 10.



Method 2: Check hard disk for errors



I would suggest you to run chkdsk utility to check any errors in the hard drive. Refer the steps mentioned below:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Now, paste the following command and hit Enter: chkdsk/f C:
   
4. Select Yes and restart the computer.
   

Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost



Method 3: Windows Memory Diagnostic



You can also run Memory Diagnostic on the computer to check for any memory corruption errors. Follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type mdsched and click on
   OK.
   
3. Click on Restart now and check for problems.
   

You may want to refer the troubleshooting steps mentioned in the article

Troubleshoot blue screen errors.



You can also refer the suggestions provided by auggy replied on May 15, 2018 in the thread

BSOD Hidclass.sys.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows Driver Verifier BSOD


I took the WinTV card out of my computer and ran driver verifier again but didn't have it check dfx12x64.sys. Still got an immediate BSOD which BlueScreenView reported as being caused by wdcsam64.sys. Ran driver verifier again and didn't have it check either of those two, this time I got a BSOD that BlueScreenView reported as being caused by rtwlanu.sys (I've included that crash dump - the previous one got deleted when I had to use system restore to disable driver verifier). Ran driver verifier again and excluded all 3 of those from the list of drivers to check and finally didn't get a BSOD. So what the heck does that mean? Driver verifier's given me BSODs for 5 different drivers now. I'm about to just give up and go back to Windows 7.

 

BSOD - DRIVER VERIFIER DETECTED VIOLATION - AsusPTPFilter.Sys

Hello

I have an Asus ROG GL553VE , after the last windows 10 update 1803 I started to get the computer completely frozen seconds after loading to the actual gameplay of the games sometimes with a static noise and/or image starting to get white or parts of the
screen going static. Here it is what i tried so far :

• Rollback NVIDIA graphic drivers - Didn't work
• Rollback Windows 10 to 1703 - Didn't Work

What I have seen in some cases is that online games I get the screen frozen and the only to get out of it is to hard shut down on the power button of the laptop, in offline games I got the following BSOD:

• page_fault_in_nonpaged_area
• system_thread_exception_not_handled

After some searches on the Web I decided to try the built in Driver verifier of Windows 10 , the BSOD that I get is the following :

• BSOD - DRIVER VERIFIER DETECTED VIOLATION - AsusPTPFilter.Sys

Can you please advise on what to do in this situation ? are these issues related or should I run Memtest?

Thanks.