Windows 10: My son’s account says ask a parent for permission to play Minecraft.

My son’s account says ask a parent for permission to play Minecraft. The parent email is incorrect and not able to be changed that I can tell after hours of trying. I want my son to be able to play a game that he bought with a gift card. Why in the world would he need permission to play Minecraft. Please help me fix this issue

:)

 

Minecraft launcher keeps asking for parental permission after already providing it

I wanted to allow my son to play multiplayer for which it seems he needed to be added to my Microsoft Family account. After I did that, Minecraft keeps asking to "email for permission" in order to be launched. I've provided that permission numerous times, but it still asks for permission every time and he is unable to launch Minecraft at all.

I've tried all of the following without success:

- Removing and readding the Minecraft permission

- Removing him from my family account

- Changing him to an organizer

- Removing and reinstalling Minecraft

- Resetting Windows (reinstalling)

At the moment he is unable to play a game we paid for. Please help. There doesn't seem to be any way we can fix this and regain access to the game.

***Move from Windows / Windows 10 / Family***

 

Child account keeps asking for parent permission

We are not able to access to my sons Microsoft account.

Every time we do, it asks for parental permission. I go through the steps, I give all the permission, then it does it again, and again, and eventually, it will just give below error.

If I try again, the same thing happens.

I have tried this on multiple computers and multiple browsers, same issue.

Removing him from my family doesn't help.

There seems to be some inherent problem with Microsoft child accounts, as I have created 10+ different accounts for him, and end up having the same issue every time.

Microsoft support are no help at all, we just go round and round in circles repeating the same steps indefinitely, while they refuse to read previous replies or accept that we have already done it 20 times before. Thus why I have had 10+ different accounts.

does anyone have any idea how to solve this?

Something's not working

It's us, not you.

TraceId: Kap2c1bzCUOqEHux.27.42.27

 

Minecraft asking permission for parental access after giving always allow access

Hello,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that Minecraft keeps asking for permission even after providing always allow access. Let’s try some steps to fix the issue.



Method 1:



Change the age rating for the allowed apps. As Minecraft game is allowed for 10+ aged users.

1. Open
   https://account.microsoft.com/family/ on the browser.
   
2. Now click on Already set up? Sign in now> option.
   
3. Login with the parent account.
   
4. Now under the child account click on
   Content restrictions.
   
5. Under allow apps and games rated for change the drop down option to a higher age.
   

Method 2:



Remove the app from always allowed list and add again. Refer the article

Block inappropriate apps, games, and media on Windows 10 and Xbox One.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator