Windows 10: My bluetooth dongle cannot find a driver

I plugged in a bluetooth dongle into my pc, and it cannot be used successfully. Then I found it in settings, devices and it shows its driver error. I also tried to go to the device manager and update its driver but it said its driver is already updated and cannot find a better one for it. I also find optional updates for my window 11 but it also shows there is no update left.

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Bluetooth driver error - USB dongle BT 4.0

I have bluetooth dongle that does not seem to be recognized by my win 10 system. Version 22H2 (OS Build 19045.3693) Here is the error : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) What I have tried :

• Device Manager and tried to reinstalled, disable, enable etc with no luck. turned the bluetooth setting off and on and still not luck. ran the troubleshooting for bluetooth and it does not repair anything.

When I went to the device website, it says that Win 10 will automatically plug and play and it doesn't need a driver: Cambridge Silicon Radio Bluetooth Driver | Device Drivers The device name is : CSR8510 A10 and in device managers it is Generic Bluetooth Radio with a yellow exclamation point. Here are some of the errors in the properties settings : Device USB\VID_0A12&PID_0001\6&1ff8b909&0&12 was not migrated due to partial or ambiguous match. Last Device Instance Id: USB\VID_8087&PID_0A2A\5&2CCCB896&0&2 Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974} Location Path: Migration Rank: 0xF000FFFF0000F120 Present: false Status: 0xC0000719 Thank you for looking. I am open to suggestions on what to try next.

 

Bluetooth driver error - USB dongle BT 4.0

Cambridge silicon radio which became CSR plc was taken over by Qualcom in 2015 and they no longer provide drivers for that bluetooth dongle You should be able to use a CSR basic driver OR a Microsoft provided driver on device manager right click the entry and then click update driver on the window that opens select browse my computer for drivers then select let me pick from a list of available drivers on the next window select bluetooth from common hardware types scroll down to cambridge silicon radio select generic bluetooth radio click next ignore the warning and install if that does not work use the same procedure but this time uninstall that driver previously selected and try the microsoft bluetooth driver If that gets you no further It is probably better to buy a more compatible bluetooth dongle. The other thought that comes to mind is - I do not know what exact Acer laptop you have but are you sure it does not come with Bluetooth on the wireless/bluetooth card - many do ========================= The entry shown on 0A12 - 0001 is Cambridge Silicon Radio, Ltd 0a12 Bluetooth Dongle (HCI mode) 0001 the other entry is NOT connected with that usb dongle but refers to Intel Intel Corp. 8087 Bluetooth wireless interface 0a2a AS I mentioned before are you sure that laptop does not have bluetooth