Windows 10: freezing laptop

Discus and support freezing laptop in Windows 10 Software and Apps to solve the problem; recently, my acer predator helios neo 16, the rtx 4060 version, has been having issues with randomly freezing. basically, what will happen, is when it... Discussion in 'Windows 10 Software and Apps' started by Alex Reynolds1, Feb 9, 2025 at 8:22 PM.

  1. ALEX REYNOLDS1
    Alex Reynolds1 Win User

    freezing laptop


    recently, my acer predator helios neo 16, the rtx 4060 version, has been having issues with randomly freezing. basically, what will happen, is when it freezes, the screen stays on, the fans are on, the lights on everything are on. but ZERO input to everything else. only the power button to hard reset it, works. this happens around 4 times or more every day. Today, I went to check event viewer, and found:The driver \Driver\WUDFRd failed to load.Device: ROOT\DISPLAY\0000Status: 0xC0000365The driver \Driver\WUDFRd failed to load.Device:&

    :)
     
    Alex Reynolds1, Feb 9, 2025 at 8:22 PM
    #1
  2. N-STER
    n-ster Win User
    n-ster, Feb 9, 2025 at 8:30 PM
    #2
  3. SPORTSTER
    sportster Win User
    Laptop freeze

    Hi guys, i can't do what both of you has suggested for this laptop cause every time it freeze in widows it will not be able to reload windows and i have to do a clean install. I already repeated this cycle few times. Anyway thanks both of you for your suggestions.
     
    sportster, Feb 9, 2025 at 8:30 PM
    #3
  4. JORDAN DOM
    Jordan Dom Win User

    freezing laptop

    laptop freez

    Hi,

    You laptop freezing constantly after upgrading it to Windows 10 could be caused by some settings that are not configured properly. For us to better clarify the concern, kindly answer the questions below:

    • Are you receiving any error message when the laptop freezes?
    • Was there any specific action done or application that was opened before the laptop freezes?

    We look forward to you response.
     
    Jordan Dom, Feb 9, 2025 at 8:30 PM
    #4
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