Windows 10: My computer won't let me open Xbox because of Parental controls.

So this has been a ongoing issue for a while, I was opening up Xbox on my computer, and then it said that I have parental controls which shouldn't be the case as I have it disabled. Now I am a child, but my parents got rid of it. So after I would open it up it would tell me I need to sign in then it would bring me to enter my email address. Now the thing is it won't let me as it says, This email does not exist and even when I try making a new one it says its already in use because before I deleted the account I saved the account on my PC and it won't let me remove it even though I have no data

:)

 

Parental Controls aren't working

Hi,

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

How to merge the parental controls of an XBox Live account with a Windows 10 account

Hi Rick,

Welcome to Microsoft Community.

I understand that you are willing to merge the parental controls of an Xbox Live account with a Windows 10. I will certainly help you.

I suggest you to refer the section 'How do I set the Family Timer on the console?' from below article and follow the steps.

Set parental controls for Xbox 360


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.