Windows 10: Problems synching Outlook 2016 with AT&T internet

I am having syncing problems with Outlook 2016 and AT&T. I don't have a problem with any other internet service providers. This problem just started. I created a new profile, and it worked for a day. Then, the error came back and I can no longer receive or send emails using AT&T internet. My email and domain is hosted by another party, and I am able to access email using their webmail portal. AT&T tells me it must be an issue with Outlook. Has anyone else had this problem?

:)

 

Group Email In Outlook 2016? Need Help!

The screen shot looks like that's where she would CREATE a new group. What is on the "Send/Receive" tab?

Check this site out...

How to Create Custom Groups in Outlook 2016

After step 7, it tells you how to send to a group.

 

Outlook 2016 problems

As suggested by Appleoddity, the first step is to disable all your add-ins to determine whether the issue is caused by a problematic add-in.

If issue still continues when all add-ins are disabled, then you can try renaming the following \Outlook registry key to \Outlook-1 when Outlook is closed:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook

Then, start Outlook and create your new profile to test it. When you start Outlook in safe mode, most of the customization settings are disabled, and these customization settings are stored in the \Outlook registry key. If it doesn't work, you can just renaming the newly generated \Outlook key to \Outlook-2, and then rename the \Outlook-1 key back to \Outlook.

 

Outlook 2016 problems

My company “upgraded” my laptop from Windows 7 to 10. My MS Outlook 2016 is behaving very strange. First, subfolders of the inbox won’t appear until I create a “test” folder in the inbox. Then I have to do this for each subfolder. I also noticed an intermittent problem with attaching files from the toolbar (nothing happens), and my signature doesn't appear in a new email, even when I try to insert it from the toolbar (nothing happens). These problems all disappear when I run Outlook in Safe Mode, and all of the subfolders show up in OWA. Our IT department thought they fixed it, but the problems reappear intermittently depending on what I do.

What I have tried so far:

• Uninstall Office and reinstall
  
• Remove email profile and create a new one
  
• Run command > outlook.exe / resetnavpane
  
• Run command > outlook.exe / cleanviews
  

Thanks in advance for any ideas or suggestions.