Windows 10: My Microsoft account was deleted from everything everywhere without me or anyone doing anything

So i have 2 microsoft accounts. This one and another. On the other account i had multiple subscriptions and work saved. One day i come back to complete my work that i was going to continue until i saw i couldnt log in. After digging a little deeper and trying different methods to get into my account all i ever got back was that my account doesnt exist or never has existed. But it has. My family knows it did because we had a family plan together but its gone from microsoft family, microsoft 365 and outlook too. Ive contacted support before but i was told I am not the only one with this issue an

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How do I delete my Microsoft Account in Windows 10?

Hi,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

To guide you in the right direction, I need more information from the computer by answering the following questions:

• When you say, delete my Microsoft Account do you wish to switch to Local account from Microsoft account?
• Do you wish to delete the any other accounts which has been added?

We cannot delete Microsoft account when we have logged in to the system. However we can switch to Local account from MS account.

I suggest you to follow the steps on how to switch from Microsoft account to Local account:

• 
  Click on search in taskbar and type account.
  
• 
  Click on Accounts.
  
• 
  Now, under Your account, click on Sign in with Local account instead.
  
• 
  Enter your Microsoft account password for confirmation and then follow the screen instruction.
  
• 
  Enter User name credentials for your the Local account and click OK.
  
• 
  Now, login to Local account.
  

Please do get back to us with the answers to assist you better with issue you are facing.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Deleting microsoft account

Hi,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Are you trying to access emails using a Mail app or Office Outlook?

If you are using a Mail app, then I suggest you to try the steps below and check if it helps.

Run the troubleshooter for Windows apps:

Fix problems with apps from Microsoft Store - Microsoft Support

Check for updates for apps from Windows Store and install if you find any.

http://windows.microsoft.com/en-us/windows-10/check-for-updates-for-apps-and-games-from-windows-store#



Restart the computer and check. Also, check for Windows updates.

Try to run the following commands and check if it helps.

• Type CMD in Search. Right click on it to run as an administrator.
  
• Type the following 4 commands at the CMD prompt:
  

dism /online /cleanup-image /restorehealth

sfc /scannow

powershell

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• Close the CMD window.
• Check to see if the issue is resolved. If not, restart the PC.

If you want to delete the account, then you need to create a new account/use existing Microsoft account and then give administrator permissions to it, then delete the old account.

Or other option is switching to a local account, then when switching a Microsoft account, it will ask you for the account, then enter a different email address and password.

Follow the steps below.



Step 1

Refer the link below to create a new account and to switch to a local account.

Set up accounts:

Manage User Accounts in Windows - Microsoft Support



Step 2

Follow the steps to change the account type of the new account to administrator by navigating to user accounts under control panel:

a. Press Window key + X and select Control Panel.

b. Click on User accounts.

c. Click on Manage another account.

d. Click on the new account that you have just created.

e. Click on Change account type settings.

f. Click on Change account type.

g. Click on Administrator.

h. Click on Change account type.

i. Restart the computer and log in through the new administrator account.

Step 3

To remove the account log into your old account and delete it.

• Press Window key + X and select Control Panel.
  
• Click on User accounts.
• Click on Manage another account and then select the user account that you want to delete.
• Click on “delete the account”.
• Depending on whether you want to “Keep the files” or “Delete the files” choose the appropriate option.
• You can delete the other accounts similarly.

Note: Once deleted, the user accounts cannot be recovered. Make sure you back up any data if required.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.