Windows 10: PC not connecting to NAS drive

I have a new PC. In File Explorer I am seeing my WD My Cloud drive which is on my home network but I cannot access it. It works fine with my old PC and my Laptop. Windows cannot access \\MYCOUD-8PTxxxCheck the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click DiagnoseError code: 0x80070035The network path was not foundThanks.

:)

 

Connecting NAS - mapping of drives

Ok, If you want, we can do a step by step troubleshooting of your current situation: If you are able to ping your Machine and it responds. Code:

Try to view if your NAS appears on the Network List: Code:

If Your NAS appears on the list, try to view it: Code:

The available shares will be listed there. Then Try to List the content of one of the directories: Code:

This should list the content of the directory, If all this works Try to map a drive on one share: Code:

Pls reply with the "response" of the first "encounter" of a non positive output. This exercise should reveal if you have a Network or Protocol or Cipher or Authentication problem.

 

Connecting NAS - mapping of drives

OK ... step by step all worked. I have now mapped the 2 volumes as Y & Z and can access the files on them Any idea why the Command line would work yet the Easy Find Utility that has worked for years does not ?

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.