Windows 10: Pin & Advance Options Not Working

I got a PC with W10. I decided to use the PIN code, but now I get the message "Something happened and your PIN isn't available. Click to set up your PIN again." When I click 'Set up my PIN' nothing, the same message reappears. I looked up the issue on the internet and found that I should login using another sign-in option. However, there is no way to get to another option. I’d search online how to fix it but when I enter Troubleshoot there no advance options to repair just a start up setting and every option I’ve tried on it didn’t work

:)

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Add Pin option is not working

If the previous steps failed to work. You can try to Remove
and Add your PIN. Here are the steps:

• Click on Sign-in options and login to Windows with your Microsoft account or local account Password.
• Click on Windows icon at the bottom-right corner, on top of Start Menu click on your account icon and select Change account settings.
• On the left-side panel of Accounts settings, select Sign-in options.
• On this page, you have a number of options
  select PIN.
• Directly below PIN, you will see two buttons. Click on Remove.
• You will be asked "Are you sure you want to remove your PIN?" etc. Select
  Remove.
• A Log-in Box now opens for you to re-enter your Password then click
  OK.
• You will be returned to the Sign-in option
  page where you can now add a PIN once again.
• Enter your new PIN and confirm PIN, click on OK to reset your new PIN for your Windows Sign-in.
• Restart your PC and Sign-in with your new PIN to confirm.
  

Don't hesitate to contact us if you have further inquiries.

 

Windows pin not working after restart

Hi Bhaumik,

The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

• Open File Explorer and browse to this location:
  C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
• Delete everything within that folder
• Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
• PIN sign in should work going forward

Let us know how it works.